2025 NOV CCSS: Optimizing Patient-Centered Military-Specific Care

November 6, 2025
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Clinical Communities Speaker Series 

Experts discuss how recent patient-centered approaches are revolutionizing military care by fostering trust, enhancing outcomes, and bolstering resilience among military and veteran patients. 

Virtual event on Thursday, November 6, from 7:45 AM to 3:45 PM ET

Register Now

 


Overview

The Clinical Communities Speaker Series aims to advance the skills, strategies, and competence of healthcare providers and teams across the military health system. Virtual presentations draw on military and civilian experts from academia, government, and clinical care settings to address professional practice gaps among a wide range of healthcare professions. By focusing on clinical best practices, interprofessional learning, and military readiness, participants are empowered to optimize health outcomes for uniformed service members and their families through better individual and collaborative care practices. 

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Target Audience

This activity is designed to meet the educational needs of physicians, nurses, pharmacists, pharmacy technicians, physician assistants/physician associates, optometrists, social workers, psychologists, dentists, dental hygienists, dental technicians, registered dieticians, dietetic technicians, athletic trainers, case managers, occupational therapists, occupational therapy assistants, physical therapists, physical therapy assistants, audiologists, speech language pathologists, speech language pathologist assistants, and kinesiotherapists who care for U.S. active duty service members, reservists, Coast Guard, Public Health Service, National Guardsmen, military veterans, and their families.

Resources

Presentation slides will be available for download at the start of each presentation.

 

Course summary
Course opens: 
10/06/2025
Course expires: 
11/20/2025
Event starts: 
11/06/2025 - 7:45am EST
Event ends: 
11/06/2025 - 3:45pm EST

November 2025 Clinical Communities Speaker Series (CCSS)
“Optimizing Patient-Centered Military-Specific Care”

Thursday, November 6, 2025 from 7:45am to 3:45pm EST

   
Time (ET)Title/Speaker 
7:45am – 7:50am

Welcome Remarks

Sarah Masini, MHA, BSN, PCCN, RN-BC
Nurse Educator
Department of Hospital Education and Training
Brooke Army Medical Center
San Antonio, TX

7:50am – 8:00am

Moderator

CAPT William Bolduc
Chief, Clinical Operations Support Office and Senior Program Manager Clinical Communities
Clinical Support Division, Medical Affairs Directorate
Defense Health Agency

8:00am – 9:00amS01: Change that Sticks: Practical Insights for Clinicians

Andrea Austin, MD, FACEP, CHSE
Emergency Medicine Program Director
Ascension Sacred Heart
Pensacola, FL
Clinical Associate Professor of Emergency Medicine
Western University of Health Sciences
Pomona, CA

 

Holly Meyer, MS, PhD
Associate Professor and Vice Chair of Student Affairs
Department of Health Professions EducationM
Uniformed Services University
Bethesda, MD

 

Cmdr. James Hawkins, DDS, MS, MEd-HPE
Chair, Orofacial Pain Department, Naval Postgraduate Dental School
Professor, Postgraduate Dental College, Uniformed Services University of the Health Sciences
Diplomate, American Board of Orofacial Pain
Diplomate, American Board of Dental Sleep Medicine
Naval Medical Leader & Professional Development Command
Bethesda, MD

 

Capt. Sidney Zven, MD
Neonatology Fellow
Walter Reed National Military Medical Center
Bethesda, MD

 
9:00am – 9:10amBreak
9:10am – 10:10amS02: Optimizing Insulin Delivery: Best Practices for Needle Selection and Injection Techniques
Emily Leaf, PharmD, BC-ADM
Clinical Pharmacy Specialist, Internal Medicine Clinic
Madigan Army Medical Center
Tacoma, WA
 
10:10am – 10:20amBreak
10:20am – 11:20amS03: Turning Evidence into Action: Implementing Science Tools for Sustained Success

Amy Boudin-George, PhD
Program Manager, Implementation Science Program
Research and Engineering Directorate
Defense Health Agency

 

Carrie Storer, DPT, PT, OCS
Program Manager, Neuromusculoskeletal Clinical Community
DAD-MA, Clinical Support Division
Assistant Director for Healthcare Administration
Defense Health Agency

 

Inbal Eshel, MA, CCC-SLP, PMP
Program Manager, Implementation Science Program
Research and Engineering Directorate
Defense Health Agency

 

Lynn Hallard, MSLS
Program Director, Implementation Science Program
Research and Engineering Directorate
Defense Health Agency

 
11:20am – 11:30amBreak
11:30am – 12:30pmS04: Title pending

Janine Clayton, MD, FARVO
Associate Director for Research on Women’s Health
Director, Office of Research on Women’s Health
National Institutes of Health
Bethesda, MD

 
12:30pm – 1:30pmBreak
1:30pm – 2:30pmSession 05: Enhancing Military Health: Advantages of VA/DoD Joint Venture Services for Military Training Facilities (MTFs) and Patients

Mary Eberle, MSN, RN, CNML
Chief Nurse
Joint Venture VA/DoD Programs
David Grant Medical Center
NCHCS, Travis AFB

 
2:30pm – 2:40pmBreak
2:40pm – 2:45pm

Administrative Remarks

Alna Gopez, MSN, BSN, RNC-OB
Training Specialist, J-7 Education and Training
Defense Health Agency

2:45pm – 3:45pmSession 06: Lessons from a Medical Readiness Journey
Lt. Col. Travis Whiteside, PharmD, MBA, BCPS
Commander
Forensic Toxicology Drug Testing Laboratory (FTDTL)
Tripler Army Medical Center
Tripler AMC, HI
 
Welcome Remarks Speaker(s)

Sarah Masini, MHA, BSN, PCCN, RN-BC

has no relevant financial relationships to disclose at this time.
Moderator(s)

USPHS Captain William Bolduc, MS, LCSW, BCD

has no relevant financial relationships to disclose at this time.
Speaker(s)

Andrea Austin, MD, FACEP, CHSE

has no relevant financial relationships to disclose at this time.

Amy Boudin-George, PhD

has no relevant financial relationships to disclose at this time.

Janine Clayton, MD, FARVO

has no relevant financial relationships to disclose at this time.

Mary Eberle, MSN, RN, CNML

has no relevant financial relationships to disclose at this time.

Inbal Eshel, MA, CCC-SLP, PMP

has no relevant financial relationships to disclose at this time.

Lynn Hallard, MSLS

has no relevant financial relationships to disclose at this time.

Navy Commander James Hawkins, DDS, MS, MEd-HPE

has no relevant financial relationships to disclose at this time.

Emily Leaf, PharmD, BC-ADM

has no relevant financial relationships to disclose at this time.

Holly Meyer, MS, PhD

has no relevant financial relationships to disclose at this time.

Carrie Storer, DPT, PT, OCS

has no relevant financial relationships to disclose at this time.

Army Lieutenant Colonel Travis Whiteside, PharmD, MBA, BCPS

has no relevant financial relationships to disclose at this time.

Air Force Captain Sidney Zven, MD

has no relevant financial relationships to disclose at this time.
Closing Remarks Speaker(s)

Alna Gopez, MSN, BSN, RNC-OB

has no relevant financial relationships to disclose at this time.

Available Credit

  • Physician Associates/Physician Assistants (AAPA)
    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
     
  • ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive CME credit hours for completing this live activity.
     
  • ACPE Pharmacist
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge-based activity will provide contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
     
  • ACPE Pharmacy Technician
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge-based activity will provide contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • Audiologists and Speech-Language Pathologists 

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DHA, J-7, CEPO is approved by the Continuing Education board of the American Speech-Language-Hearing Association (ASHA) to provide continuing education activities in speech-language pathology, and audiology. ASHA CE Provider approval and use of the Brand Block does not imply endorsement of course content, specific products or clinical procedures.

  • Dentists and Allied Dental Staff (ADA CERP)

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. DHA, J-7, CEPO designates this activity for continuing education credits.

  • Physicians (ACCME)

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA, J-7, CEPO designated this Internet Live Course for AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Nurses (ANCC)
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Internet Live Course for ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
     
  • Occupational Therapists (AOTA)

    The DHA, J-7, CEPO is an American Occupational Therapy Association (AOTA) Approved Provider of professional development (PD). This distance learning-interactive offers CEUs. AOTA does not endorse specific course content, products, or clinical procedures.

  • Psychologists (APA)
    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for CE credits. There is no cost to participate.
     
  • Physical Therapists (APTA)
    DHA, J-7, CEPO is an American Physical Therapy Association (APTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive APTA CEUs. The assignment of APTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by APTA. APTA CEUs are accepted by most state PT licensing boards. Learners are encouraged to check with their local chapter or state board to ensure that they accept APTA accredited courses for licensure renewal
  • Optometrists (ARBO/COPE)

    This activity has been approved by ARBO/COPE. The DHA, J-7, CEPO designates this activity for credit hours.

  • Social Workers (ASWB)

    As a Jointly Accredited Organization, DHA, J-7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive a maximum of 2.00 continuing education credits.

  • Athletic Trainers (BOC)
    Board of Certification for the Athletic Trainer (BOC)

    The Defense Health Agency, J-7, Continuing Education Program Office is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers (ATs). This program is eligible for Continuing Education Units (CEUs). ATs should claim only those hours actually spent in the educational program.
     
  • Registered Dietitians (CDR)

    The Defense Health Agency, J-7, Continuing Education Program Office is a Continuing Professional Education (CPE) Accredited provider with the Commission on Dietetic Registration (CDR). CDR Credentialed Practitioners will receive Continuing Professional Education units (CPEUs) for completion of this activity/material.

  • Kinesiotherapists (COPSKT)
    This continuing education activity has been accredited by The Council on Professional Standards for Kinesiotherapy (COPSKT) to include contact hours. DHA, J-7, CEPO accredits enterprise-wide continuing education activities for military and civilian health care professionals. These courses are critical to DHA’s goal of providing the best possible quality care to active duty service members, veterans, and their families.
     
  • Interprofessional Continuing Education (IPCE)


    In support of improving patient care, the DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the health care team, and learners will receive Interprofessional Continuing Education (IPCE) credit for learning and change.

  • Case Managers (CCMC)

    This program has been pre-approved by The Commission for Case Manager Certification (CCMC) to provide continuing education credit to CCM® board certified case managers. The course is approved for CE contact hours.

    To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.

  • Certificate of Attendance
 
 
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You may proceed to claim credit for a session immediately after it ends.

How to claim CE/CME credit 
Credits are awarded by session. You may proceed to claim credit for a session you attend immediately after it ends. Click "Claim credit" next to the session below to take the course evaluation and posttest and receive your certificate.

You must claim credit before the deadline on Thursday, November 20, 2025 at 11:59pm EST.

8:00 AM – 9:00 AM ET

Live Session 01

1.00 CE/CME credit

  Eligible credit types
  • AAPA
  • ACPE
  • ADA
  • ANCC
  • AOTA
  • APA
  • ARBO/COPE
  • ASWB
  • BOC
  • CCMC
  • CDR
  • COPSKT
  • Non-physician CME
  • Physician CME
Claim credit
You may proceed to claim credit after the session has ended.

9:10 AM – 10:10 AM ET

Live Session 02

1.00 CE/CME credit

  Eligible credit types
  • AAPA
  • ACPE
  • ADA
  • ANCC
  • AOTA
  • APA
  • ARBO/COPE
  • ASWB
  • BOC
  • CCMC
  • CDR
  • COPSKT
  • Non-physician CME
  • Physician CME
Claim credit
You may proceed to claim credit after the session has ended.

10:20 AM – 11:20 AM ET

Live Session 03

1.00 CE/CME credit

  Eligible credit types
  • AAPA
  • ACPE
  • ADA
  • ANCC
  • AOTA
  • APA
  • ARBO/COPE
  • ASWB
  • BOC
  • CCMC
  • CDR
  • COPSKT
  • Non-physician CME
  • Physician CME
Claim credit
You may proceed to claim credit after the session has ended.

11:30 AM – 12:30 PM ET

Live Session 04

1.00 CE/CME credit

  Eligible credit types
  • AAPA
  • ACPE
  • ADA
  • ANCC
  • AOTA
  • APA
  • APTA
  • ARBO/COPE
  • ASWB
  • BOC
  • CCMC
  • CDR
  • COPSKT
  • Non-physician CME
  • Physician CME
Claim credit
You may proceed to claim credit after the session has ended.

1:30 PM – 2:30 PM ET

Live Session 05

1.00 CE/CME credit

  Eligible credit types
  • AAPA
  • ACPE
  • ADA
  • ANCC
  • AOTA
  • APA
  • ARBO/COPE
  • ASWB
  • BOC
  • CCMC
  • CDR
  • COPSKT
  • Non-physician CME
  • Physician CME
Claim credit
You may proceed to claim credit after the session has ended.

2:45 PM – 3:45 PM ET

Live Session 06

1.00 CE/CME credit

  Eligible credit types
  • AAPA
  • ACPE
  • ADA
  • ANCC
  • AOTA
  • APA
  • ARBO/COPE
  • ASWB
  • BOC
  • CCMC
  • CDR
  • COPSKT
  • Non-physician CME
  • Physician CME
Claim credit
You may proceed to claim credit after the session has ended.