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Forward2025 NOV CCSS: Optimizing Patient-Centered Military-Specific Care
Clinical Communities Speaker Series
Experts discuss how recent patient-centered approaches are revolutionizing military care by fostering trust, enhancing outcomes, and bolstering resilience among military and veteran patients.
Virtual event on Thursday, November 6, from 7:45 AM to 3:45 PM ET
Overview
The Clinical Communities Speaker Series aims to advance the skills, strategies, and competence of healthcare providers and teams across the military health system. Virtual presentations draw on military and civilian experts from academia, government, and clinical care settings to address professional practice gaps among a wide range of healthcare professions. By focusing on clinical best practices, interprofessional learning, and military readiness, participants are empowered to optimize health outcomes for uniformed service members and their families through better individual and collaborative care practices.
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Target Audience
This activity is designed to meet the educational needs of athletic trainers, audiologists, case managers, certified counselors, dental hygienists, dental technicians, dentists, dietetic technicians, dieticians, healthcare executives, kinesiotherapists, nurses, occupational therapists, occupational therapy assistants, optometrists, pharmacists, pharmacy technicians, psychologists, physical therapist assistants, physical therapists, physician assistants/physician associates, physicians, speech language pathologists, and social workers who care for U.S. service members, veterans, and service members’ families.
Available Credit
- 6.00 AAPA
- 6.00 ACCME Non-Physician CME Credit
- 5.00 ACHE1
- 5.00 ACPE-Pharm2
- 5.00 ACPE-Tech2
- 5.00 ADA CERP2
- 6.00 AMA PRA Category 1 Credit™
- 6.00 ANCC
- 6.00 AOTA
- 4.00 APA3
- 1.00 APTA4
- 6.00 ARBO/COPE
- 2.00 ASHA5
- 5.00 ASWB1
- 3.00 BOC6
- 6.00 CCMC
- 3.00 CDR7
- 6.00 COPSKT
- 6.00 IPCE
- 4.00 NBCC credit hours3
- 6.00 Attendance
1 ACHE and ASWB credit unavailable for Session 02
2 ACPE and ADA credit unavailable for Session 05
3 APA and NBCC credit hours unavailable for Session 02 and Session 05
4 APTA credit available for Session 01 only
5 ASHA credit available for Session 01 and Session 06 only
6 BOC credit available for Session 01, Session 03, and Session 04 only
7 CDR credit available for Session 02, Session 03, and Session 04 only
Resources
| Attachment | Size |
|---|---|
 How to Obtain CE/CME Credit | 250.11 KB |
| Event Agenda | 285.37 KB |
| Looping Slides | 12.78 MB |
| S01 Accreditation Statement | 569.71 KB |
| S01 Resource List | 243.67 KB |
| S01 Presentation | 13.23 MB |
| S02 Accreditation Statement | 451.86 KB |
| S02 Resource List | 207.73 KB |
| S02 Presentation | 11.21 MB |
| S03 Accreditation Statement | 376.49 KB |
| S03 Resource List | 229.09 KB |
| S03 Presentation | 1.13 MB |
| S04 Accreditation Statement | 531.83 KB |
| S04 Resource List | 232.19 KB |
| S04 Presentation | 15.79 MB |
| S05 Accreditation Statement | 301.33 KB |
| S05 Resource List | 226.2 KB |
| S05 Presentation | 5.03 MB |
| S06 Accreditation Statement | 329.77 KB |
| S06 Resource List | 231.63 KB |
| S06 Handout: Implementation Science Program one-pager | 757.82 KB |
| S06 Handout: Implementation Science Guidebook | 5.21 MB |
| S06 Presentation | 8.38 MB |
November 2025 Clinical Communities Speaker Series (CCSS)
“Optimizing Patient-Centered Military-Specific Care”
Thursday, November 6, 2025 from 7:45am to 3:45pm EST
| Time (ET) | Title/Speaker | |
| 7:45am – 7:50am | Welcome Remarks Army Maj. Sarah Masini, MHA, BSN, PCCN, RN-BC | |
| 7:50am – 8:00am | Moderator U.S. Public Health Service Capt. William Bolduc, MS, LCSW, BCD | |
| 8:00am – 9:00am | S01: Change that Sticks: Practical Insights for Health Professions Education and Improving Clinical Practice | |
Navy Cmdr. James Hawkins, DDS, MS, MEd-HPE
Air Force Capt. Sidney Zven, MD
Andrea Austin, MD, FACEP, MHPE, CHSE
Holly Meyer, MS, PhD | ||
| 9:00am – 9:10am | Break | |
| 9:10am – 10:10am | S02: Optimizing Insulin Delivery: Best Practices for Needle Selection and Injection Techniques | |
| Emily Leaf, PharmD, BC-ADM Clinical Pharmacy Specialist, Internal Medicine Clinic Madigan Army Medical Center | ||
| 10:10am – 10:20am | Break | |
| 10:20am – 11:20am | S03: Ethical Decision-Making for Pediatric Patients: When Clinicians and Parents Disagree | |
Army Lt. Col. Jeanne Krick, MD, MA | ||
| 11:20am – 11:30am | Break | |
| 11:30am – 12:30pm | Session 04: Lessons from a Medical Readiness Journey | |
| Army Lt. Col. Travis Whiteside, PharmD, MBA, BCPS Commander, Forensic Toxicology Drug Testing Laboratory Tripler Army Medical Center | ||
| 12:30pm – 1:30pm | Break | |
| 1:30pm – 2:30pm | Session 05: Supporting the Continuum of Military Health Care: Care Coordination at Joint Venture David Grant Medical Center | |
Mary Eberle, MSN, RN, CNML | ||
| 2:30pm – 2:40pm | Break | |
| 2:40pm – 2:45pm | Administrative Remarks Alna Gopez, MSN, BSN, RNC-OB | |
| 2:45pm – 3:45pm | S06: Turning Evidence into Action: Implementation Science Tools for Sustained Success | |
U.S. Public Health Service Capt. Joy Mobley Corcoran, Psy.D., M.S.
Inbal Eshel, MA, CCC-SLP, PMP | ||
Featured Faculty
Army Maj. Sarah Masini, MHA, BSN, PCCN, RN-BC
Nurse Educator
Department of Hospital Education and Training
Brooke Army Medical Center
Alna Gopez, MSN, BSN, RNC-OB
Training Specialist
J-7 Education and Training, DHA
U.S. Public Health Service Capt. William Bolduc, MS, LCSW, BCD
Chief, Clinical Operations Support Office
Senior Program Manager, Clinical Communities
Medical Affairs Directorate, DHA
Presenting Faculty
Navy Cmdr. James Hawkins, DDS, MS, MEd-HPE
Chair, Orofacial Pain Department,
Naval Postgraduate Dental School
Professor, Postgraduate Dental College, USUHS
Air Force Capt. Sidney Zven, MD
Neonatology Fellow
Walter Reed National Military Medical Center
Andrea Austin, MD, FACEP, MHPE, CHSE
Emergency Medicine Program Director,
Ascension Sacred Heart
Clinical Associate Professor of Emergency Medicine,
Florida State University
Holly Meyer, PhD, MS
Associate Professor and Vice Chair of Student Affairs
Department of Health Professions Education, USU
Emily Leaf, PharmD, BC-ADM
Clinical Pharmacy Specialist, Internal Medicine Clinic
Madigan Army Medical Center
Army Lt. Col. Jeanne Krick, MD, MA
Program Director, Neonatology-Perinatology Fellowship, SAUSHEC
Consultant to the Army Surgeon General, Medical Ethics
Army Lt. Col. Travis Whiteside, PharmD, MBA, BCPS
Commander, Forensic Toxicology Drug Testing Laboratory
Tripler Army Medical Center
Mary Eberle, MSN, RN, CNML
Chief Nurse, Joint Venture VA/DoD Program
David Grant Medical Center
VA Northern California Health Care System
Army and U.S. Public Health Service Capt. Joy Mobley Corcoran, PsyD, MS
Clinical Psychologist
Senior Scientist, Clinical Investigations Program Office,
Research and Engineering Directorate, DHA
Inbal Eshel, MA, CCC-SLP, PMP
Program Manager, Implementation Science Program
Research and Engineering Directorate, DHA
Disclosure: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) with ineligible companies to disclose.
Army Major Sarah Masini, MHA, BSN, PCCN, RN-BC
USPHS Captain William Bolduc, MS, LCSW, BCD
Andrea Austin, MD, FACEP, MHPE, CHSE
Mary Eberle, MSN, RN, CNML
Inbal Eshel, MA, CCC-SLP, PMP
Navy Commander James Hawkins, DDS, MS, MEd-HPE
Army Lt. Col. Jeanne Krick, MD, MA
Emily Leaf, PharmD, BC-ADM
Holly Meyer, MS, PhD
USPHS Captain Joy Mobley Corcoran, PsyD, MS
Army Lieutenant Colonel Travis Whiteside, PharmD, MBA, BCPS
Air Force Captain Sidney Zven, MD
Alna Gopez, MSN, BSN, RNC-OB
Available Credit
- Physician Associates/Physician Assistants (AAPA)DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for up to AAPA Category 6.00 CME credits. PAs should only claim credit commensurate with the extent of their participation.
- ACCME Non-Physician CME CreditDHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive up to 6.00 CME credit hours for completing this live activity.
- ACPE PharmacistNo valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge-based activity will provide up to 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
- ACPE Pharmacy TechnicianNo valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge-based activity will provide up to 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
- ACHE Healthcare ExecutivesBy attending this program offered by DHA, J-7, CEPO, participants may earn up to 5.00 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
- ASHA Audiologists and Speech-Language Pathologists (Sessions 01 and 06)Intermediate Level
0.2 ASHA CEUs
DHA, J-7, CEPO is approved by the Continuing Education board of the American Speech-Language-Hearing Association (ASHA) to provide continuing education activities in speech-language pathology, and audiology. ASHA CE Provider approval and use of the Brand Block does not imply endorsement of course content, specific products or clinical procedures. - Dentists and Allied Dental Staff (ADA CERP)
DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. DHA, J-7, CEPO designates this activity for up to 5.00 continuing education credits.
- Physicians (ACCME)
DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA, J-7, CEPO designated this live activity for up to 6.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- Nurses (ANCC)The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Internet Live Course for up to 6.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
- Occupational Therapists (AOTA)
The DHA, J-7, CEPO is an American Occupational Therapy Association (AOTA) Approved Provider of professional development (PD). This distance learning-interactive offers up to 6.00 CEUs. AOTA does not endorse specific course content, products, or clinical procedures.
- Psychologists (APA)Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for up to 6.00 CE credits. There is no cost to participate.
- Physical Therapists (APTA)DHA, J-7, CEPO is an American Physical Therapy Association (APTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive up to 1.00 APTA CEUs. The assignment of APTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by APTA. APTA CEUs are accepted by most state PT licensing boards. Learners are encouraged to check with their local chapter or state board to ensure that they accept APTA accredited courses for licensure renewal.
- Optometrists (ARBO/COPE)
This activity has been approved by ARBO/COPE.
The DHA, J-7, CEPO designates this activity for up to 6.00 credit hours. - Social Workers (ASWB)
As a Jointly Accredited Organization, DHA, J-7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive a maximum of 5.00 continuing education credits.
- Athletic Trainers (BOC)Board of Certification for the Athletic Trainer (BOC)
The Defense Health Agency, J-7, Continuing Education Program Office is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers (ATs). This program is eligible for up to 3.00 Continuing Education Units (CEUs). ATs should claim only those hours actually spent in the educational program. - Registered Dietitians (CDR)
The Defense Health Agency, J-7, Continuing Education Program Office is a Continuing Professional Education (CPE) Accredited provider with the Commission on Dietetic Registration (CDR). CDR Credentialed Practitioners will receive up to 3.00 Continuing Professional Education units (CPEUs) for completion of this activity/material.
- Kinesiotherapists (COPSKT)Provider # is 110625
This continuing education activity has been accredited by The Council on Professional Standards for Kinesiotherapy (COPSKT) to include up to 6.00 contact hours. DHA, J-7, CEPO accredits enterprise-wide continuing education activities for military and civilian health care professionals. These courses are critical to DHA’s goal of providing the best possible quality care to active duty service members, veterans, and their families. - Interprofessional Continuing Education (IPCE)
In support of improving patient care, the DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide up to 6 continuing education for the health care team. This activity was planned by and for the health care team, and learners will receive 6.00 Interprofessional Continuing Education (IPCE) credit for learning and change. - Case Managers (CCMC)
This program has been pre-approved by The Commission for Case Manager Certification (CCMC) to provide continuing education credit to CCM® board certified case managers. The course is approved for up to 6.00 CE contact hours.
Activity Code: C00062991 Approval Number: 250001285
To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.
- NBCC Credit Hours
DHA, J-7, CEPO has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6955. Programs that do not qualify for NBCC credit are clearly identified. DHA, J-7, CEPO is solely responsible for all aspects of the programs. Up to 4.00 NBCC credit hours available.
ACEP Contact Information
Defense Health Agency, J-7, Continuing Education Program Office
7700 Arlington Blvd
Room 3M107
Falls Church, VA 22042
Phone: (240) 398-4809
Email: [email protected]
Website: www.dhaj7-cepo.com
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You may proceed to claim credit for a session immediately after it ends.
How to claim CE/CME credit
Credits are awarded by session. You may proceed to claim credit for a session you attend immediately after it ends. Click "Claim credit" next to the session below to take the course evaluation and posttest and receive your certificate.
You must claim credit before the deadline on Thursday, November 20, 2025 at 11:59pm EST.
8:00 AM – 9:00 AM ET
Live Session 01
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACHE
- ACPE
- ADA
- ANCC
- AOTA
- APA
- APTA
- ARBO/COPE
- ASHA
- ASWB
- BOC
- CCMC
- COPSKT
- NBCC
- Non-physician CME
- Physician CME
9:10 AM – 10:10 AM ET
Live Session 02
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACPE
- ADA
- ANCC
- AOTA
- ARBO/COPE
- CCMC
- CDR
- COPSKT
- Non-physician CME
- Physician CME
10:20 AM – 11:20 AM ET
Live Session 03
1.00 CE/CME credit:
First presented on Apr. 24, 2025 during the Clinical Communities Speaker Series: Cultivating the Wellbeing of Our Military Children, Youth, and Families.
Eligible credit types
- AAPA
- ACHE
- ACPE
- ADA
- ANCC
- AOTA
- APA
- ARBO/COPE
- ASWB
- BOC
- CCMC
- CDR
- COPSKT
- NBCC
- Non-physician CME
- Physician CME
11:30 AM – 12:30 PM ET
Live Session 04
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACHE
- ACPE
- ADA
- ANCC
- AOTA
- APA
- ARBO/COPE
- ASWB
- BOC
- CCMC
- CDR
- COPSKT
- NBCC
- Non-physician CME
- Physician CME
1:30 PM – 2:30 PM ET
Live Session 05
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACHE
- ANCC
- AOTA
- ARBO/COPE
- ASWB
- CCMC
- COPSKT
- Non-physician CME
- Physician CME
2:45 PM – 3:45 PM ET
Live Session 06
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACHE
- ACPE
- ADA
- ANCC
- AOTA
- APA
- ARBO/COPE
- ASHA
- ASWB
- CCMC
- COPSKT
- NBCC
- Non-physician CME
- Physician CME