2025 NOV CCSS S01: Change that Sticks: Practical Insights for Health Professions Education and Improving Clinical Practice

November 6, 2025

This course explores how to recognize when clinical practice or outcomes signal the need for change and how to translate that awareness into sustainable improvement. Through real-world examples, including innovations in temporomandibular disorder curriculum and food insecurity education, participants may identify the principles that drive lasting transformation.

Target Audience

This activity provides continuing education for physicians, nurses, physician associates/physician assistants, pharmacists, pharmacy technicians, optometrists, social workers, psychologists, dentists, dental hygienists, dental technicians, audiologists, speech language pathologists, registered dieticians, dietetic technicians, athletic trainers, physical therapists, physical therapy assistants, occupational therapists, occupational therapy assistants, certified counselors, kinesiotherapists, case managers, and healthcare executives. A certificate of attendance is available for other attendees.

Learning Objectives

  1. Describe when clinical practice or outcomes signal a need for change.
  2. Examine real-world examples of successful change initiatives, including temporomandibular disorder curriculum and food insecurity education.
  3. Apply key lessons to lead change in your own setting.

Resources

ASHA Course Type: 
Intermediate
Virtual COPE Course ID #: 
101440-PM
Virtual COPE Activity/Event #: 
131851
Course summary
Available credit: 
  • 1.00 AAPA

    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1.00 hours of AAPA Category 1 CME credits. Approval is valid until Thursday, November 20, 2025 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.

  • 1.00 ACCME Non-Physician CME Credit

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 1.00 hours for completing this Course activity.

  • 1.00 ACHE

    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 1.00 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

  • 1.00 ACPE-Pharm

    UAN: JA4008136-0000-25-148-L99-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 1.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 1.00 ACPE-Tech

    UAN: JA4008136-0000-25-148-L99-T
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 1.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 1.00 ADA CERP

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. 

    DHA, J-7, CEPO designates this activity for 1.00 continuing education credits.

  • 1.00 AMA PRA Category 1 Credit™

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. 

    DHA, J-7, CEPO designated this Course for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 1.00 ANCC

    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 1.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 1.00 AOTA

    DHA, J-7, CEPO is an American Occupational Therapy Association (AOTA) Approved Provider of professional development (PD). PD activity approval ID# 14501. This Distance Learning-Interactive course is offered at 0.1 CEUs, intermediate, OT service delivery, professional issues, foundational knowledge. AOTA does not endorse specific course content, products, or clinical procedures.

  • 1.00 APA

    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. Participants may earn 1.00 CE credits for completing this activity.

  • 1.00 APTA

    DHA, J-7, CEPO is an American Physical Therapy Association (APTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive 0.1 APTA CEUs. The assignment of APTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by APTA. APTA CEUs are accepted by most state PT licensing boards. Learners are encouraged to check with their local chapter or state board to ensure that they accept APTA accredited courses for licensure renewal.

  • 1.00 ARBO/COPE

    DHA, J-7, CEPO designates this Synchronous Virtual activity for a maximum of 1.00 COPE credit hours.

    COPE Course ID #: 101440-PM

    COPE Activity/Event #: 131851

  • 1.00 ASHA

    Course # is ABIT2513

    Intermediate Level

    0.1 ASHA CEUs

    DHA, J-7, CEPO is approved by the Continuing Education board of the American Speech-Language-Hearing Association (ASHA) to provide continuing education activities in speech-language pathology, and audiology. ASHA CE Provider approval and use of the Brand Block does not imply endorsement of course content, specific products or clinical procedures.

  • 1.00 ASWB

    As a Jointly Accredited Organization, DHA, J7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 General continuing education credits.

  • 1.00 Attendance
  • 1.00 BOC

    Board of Certification for the Athletic Trainer (BOC)

    DHA, J-7, CEPO (BOC AP #: P12034) is approved by the Board of Certification, Inc., to provide continuing education to Athletic Trainers (ATs). This program is eligible for a maximum of 1.00 Category A hours/Continuing Education Units (CEUs). ATs should claim only those hours actually spent in the educational program

  • 1.00 CCMC

    This program has been pre-approved by The Commission for Case Manager Certification (CCMC) to provide continuing education credit to CCM® board certified case managers. The course is approved for up to CE contact hours.

    Activity Code: C00065260 Approval Number: 250003556

    To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.

  • 1.00 CDR

    DHA, J-7, CEPO is a Continuing Professional Education (CPE) Accredited provider with the Commission on Dietetic Registration (CDR). CDR Credentialed Practitioners will receive 1.00 Continuing Professional Education units (CPEUs) for completion of this activity/material.

  • 1.00 COPSKT

    Provider # is 110625

    This continuing education activity has been accredited by The Council on Professional Standards for Kinesiotherapy (COPSKT) to include 1.00 contact hours/0.1 CEU. DHA, J-7, CEPO accredits enterprise-wide continuing education activities for military and civilian health care professionals. These courses are critical to DHA’s goal of providing the best possible quality care to active duty service members, veterans, and their families.

  • 1.00 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

  • 1.00 NBCC Credit Hours

    DHA, J-7, CEPO has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6955. Programs that do not qualify for NBCC credit are clearly identified. DHA, J-7, CEPO is solely responsible for all aspects of the programs.

    ACEP Contact Information
    Defense Health Agency, J-7, Continuing Education Program Office
    7700 Arlington Blvd
    Room 3M107
    Falls Church, VA 22042
    Phone: (240) 398-4809
    Email: [email protected]
    Website: www.dhaj7-cepo.com

Course opens: 
10/06/2025
Course expires: 
11/20/2025
Event starts: 
11/06/2025 - 8:00am EST
Event ends: 
11/06/2025 - 9:00am EST
Part of: 
2025 NOV CCSS: Optimizing Patient-Centered Military-Specific Care
Add to calendar: 

Disclosure: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

 

Presenting Faculty

 

Headshot

Navy Cmdr. James Hawkins, DDS, MS, MEd-HPE
Chair, Orofacial Pain Department, Naval Postgraduate Dental School
Professor, Postgraduate Dental College, Uniformed Services University of the Health Sciences
Diplomate, American Board of Orofacial Pain
Diplomate, American Board of Dental Sleep Medicine
Naval Medical Leader & Professional Development Command

Headshot


Air Force Capt. Sidney Zven, MD
Neonatology Fellow
Walter Reed National Military Medical Center
 

Headshot

Andrea Austin, MD, FACEP, MS-HPEd, CHSE
Emergency Medicine Program Director,
Ascension Sacred Heart
Clinical Associate Professor of Emergency Medicine,
Florida State University

Headshot


Holly Meyer, MS, Ph.D.
Associate Professor and Vice Chair of Student Affairs
Department of Health Professions Education
Uniformed Services University

Speaker(s)

Andrea Austin, MD, FACEP, MHPE, CHSE

has no relevant financial relationships to disclose at this time.

Navy Commander James Hawkins, DDS, MS, MEd-HPE

has no relevant financial relationships to disclose at this time.

Holly Meyer, MS, PhD

has no relevant financial relationships to disclose at this time.

Air Force Captain Sidney Zven, MD

has no relevant financial relationships to disclose at this time.

Available Credit

  • 1.00 AAPA

    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1.00 hours of AAPA Category 1 CME credits. Approval is valid until Thursday, November 20, 2025 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.

  • 1.00 ACCME Non-Physician CME Credit

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 1.00 hours for completing this Course activity.

  • 1.00 ACHE

    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 1.00 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

  • 1.00 ACPE-Pharm

    UAN: JA4008136-0000-25-148-L99-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 1.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 1.00 ACPE-Tech

    UAN: JA4008136-0000-25-148-L99-T
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 1.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 1.00 ADA CERP

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. 

    DHA, J-7, CEPO designates this activity for 1.00 continuing education credits.

  • 1.00 AMA PRA Category 1 Credit™

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. 

    DHA, J-7, CEPO designated this Course for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 1.00 ANCC

    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 1.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 1.00 AOTA

    DHA, J-7, CEPO is an American Occupational Therapy Association (AOTA) Approved Provider of professional development (PD). PD activity approval ID# 14501. This Distance Learning-Interactive course is offered at 0.1 CEUs, intermediate, OT service delivery, professional issues, foundational knowledge. AOTA does not endorse specific course content, products, or clinical procedures.

  • 1.00 APA

    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. Participants may earn 1.00 CE credits for completing this activity.

  • 1.00 APTA

    DHA, J-7, CEPO is an American Physical Therapy Association (APTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive 0.1 APTA CEUs. The assignment of APTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by APTA. APTA CEUs are accepted by most state PT licensing boards. Learners are encouraged to check with their local chapter or state board to ensure that they accept APTA accredited courses for licensure renewal.

  • 1.00 ARBO/COPE

    DHA, J-7, CEPO designates this Synchronous Virtual activity for a maximum of 1.00 COPE credit hours.

    COPE Course ID #: 101440-PM

    COPE Activity/Event #: 131851

  • 1.00 ASHA

    Course # is ABIT2513

    Intermediate Level

    0.1 ASHA CEUs

    DHA, J-7, CEPO is approved by the Continuing Education board of the American Speech-Language-Hearing Association (ASHA) to provide continuing education activities in speech-language pathology, and audiology. ASHA CE Provider approval and use of the Brand Block does not imply endorsement of course content, specific products or clinical procedures.

  • 1.00 ASWB

    As a Jointly Accredited Organization, DHA, J7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 General continuing education credits.

  • 1.00 Attendance
  • 1.00 BOC

    Board of Certification for the Athletic Trainer (BOC)

    DHA, J-7, CEPO (BOC AP #: P12034) is approved by the Board of Certification, Inc., to provide continuing education to Athletic Trainers (ATs). This program is eligible for a maximum of 1.00 Category A hours/Continuing Education Units (CEUs). ATs should claim only those hours actually spent in the educational program

  • 1.00 CCMC

    This program has been pre-approved by The Commission for Case Manager Certification (CCMC) to provide continuing education credit to CCM® board certified case managers. The course is approved for up to CE contact hours.

    Activity Code: C00065260 Approval Number: 250003556

    To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.

  • 1.00 CDR

    DHA, J-7, CEPO is a Continuing Professional Education (CPE) Accredited provider with the Commission on Dietetic Registration (CDR). CDR Credentialed Practitioners will receive 1.00 Continuing Professional Education units (CPEUs) for completion of this activity/material.

  • 1.00 COPSKT

    Provider # is 110625

    This continuing education activity has been accredited by The Council on Professional Standards for Kinesiotherapy (COPSKT) to include 1.00 contact hours/0.1 CEU. DHA, J-7, CEPO accredits enterprise-wide continuing education activities for military and civilian health care professionals. These courses are critical to DHA’s goal of providing the best possible quality care to active duty service members, veterans, and their families.

  • 1.00 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

  • 1.00 NBCC Credit Hours

    DHA, J-7, CEPO has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6955. Programs that do not qualify for NBCC credit are clearly identified. DHA, J-7, CEPO is solely responsible for all aspects of the programs.

    ACEP Contact Information
    Defense Health Agency, J-7, Continuing Education Program Office
    7700 Arlington Blvd
    Room 3M107
    Falls Church, VA 22042
    Phone: (240) 398-4809
    Email: [email protected]
    Website: www.dhaj7-cepo.com

Please login or create an account to take this course.



Requirements: CE/CME certificates are awarded to participants who fully complete the activity, successfully submit the evaluation survey, and pass the posttest. The deadline to claim credit is Nov 20, 2025.

Access Code: Some activities require an access code to register or claim credit. Please contact the organization providing the activity for the access code. The Continuing Education Program Office (CEPO) does not provide access codes.

Accommodations: Please contact the course instructor to inquire about accommodations. For additional accommodation requests and/or technical support, email [email protected].

Required Hardware/software