2025 NOV CCSS: Optimizing Patient-Centered Military-Specific Care

Clinical Communities Speaker Series
Experts discuss how recent patient-centered approaches are revolutionizing military care by fostering trust, enhancing outcomes, and bolstering resilience among military and veteran patients.
Virtual event on Thursday, November 6, from 7:45 AM to 3:45 PM ET
Overview
The Clinical Communities Speaker Series aims to advance the skills, strategies, and competence of healthcare providers and teams across the military health system. Virtual presentations draw on military and civilian experts from academia, government, and clinical care settings to address professional practice gaps among a wide range of healthcare professions. By focusing on clinical best practices, interprofessional learning, and military readiness, participants are empowered to optimize health outcomes for uniformed service members and their families through better individual and collaborative care practices.
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Target Audience
This activity is designed to meet the educational needs of physicians, nurses, pharmacists, pharmacy technicians, physician assistants/physician associates, optometrists, social workers, psychologists, dentists, dental hygienists, dental technicians, registered dieticians, dietetic technicians, athletic trainers, case managers, occupational therapists, occupational therapy assistants, physical therapists, physical therapy assistants, audiologists, speech language pathologists, speech language pathologist assistants, and kinesiotherapists who care for U.S. active duty service members, reservists, Coast Guard, Public Health Service, National Guardsmen, military veterans, and their families.
Resources
Presentation slides will be available for download at the start of each presentation.
November 2025 Clinical Communities Speaker Series (CCSS)
“Optimizing Patient-Centered Military-Specific Care”
Thursday, November 6, 2025 from 7:45am to 3:45pm EST
Time (ET) | Title/Speaker | |
7:45am – 7:50am | Welcome Remarks Sarah Masini, MHA, BSN, PCCN, RN-BC | |
7:50am – 8:00am | Moderator CAPT William Bolduc | |
8:00am – 9:00am | S01: Change that Sticks: Practical Insights for Clinicians | |
Andrea Austin, MD, FACEP, CHSE
Holly Meyer, MS, PhD
Cmdr. James Hawkins, DDS, MS, MEd-HPE
Capt. Sidney Zven, MD | ||
9:00am – 9:10am | Break | |
9:10am – 10:10am | S02: Optimizing Insulin Delivery: Best Practices for Needle Selection and Injection Techniques | |
Emily Leaf, PharmD, BC-ADM Clinical Pharmacy Specialist, Internal Medicine Clinic Madigan Army Medical Center Tacoma, WA | ||
10:10am – 10:20am | Break | |
10:20am – 11:20am | S03: Turning Evidence into Action: Implementing Science Tools for Sustained Success | |
Amy Boudin-George, PhD
Carrie Storer, DPT, PT, OCS
Inbal Eshel, MA, CCC-SLP, PMP
Lynn Hallard, MSLS | ||
11:20am – 11:30am | Break | |
11:30am – 12:30pm | S04: Title pending | |
Janine Clayton, MD, FARVO | ||
12:30pm – 1:30pm | Break | |
1:30pm – 2:30pm | Session 05: Enhancing Military Health: Advantages of VA/DoD Joint Venture Services for Military Training Facilities (MTFs) and Patients | |
Mary Eberle, MSN, RN, CNML | ||
2:30pm – 2:40pm | Break | |
2:40pm – 2:45pm | Administrative Remarks Alna Gopez, MSN, BSN, RNC-OB | |
2:45pm – 3:45pm | Session 06: Lessons from a Medical Readiness Journey | |
Lt. Col. Travis Whiteside, PharmD, MBA, BCPS Commander Forensic Toxicology Drug Testing Laboratory (FTDTL) Tripler Army Medical Center Tripler AMC, HI |
Sarah Masini, MHA, BSN, PCCN, RN-BC
USPHS Captain William Bolduc, MS, LCSW, BCD
Andrea Austin, MD, FACEP, CHSE
Amy Boudin-George, PhD
Janine Clayton, MD, FARVO
Mary Eberle, MSN, RN, CNML
Inbal Eshel, MA, CCC-SLP, PMP
Lynn Hallard, MSLS
Navy Commander James Hawkins, DDS, MS, MEd-HPE
Emily Leaf, PharmD, BC-ADM
Holly Meyer, MS, PhD
Carrie Storer, DPT, PT, OCS
Army Lieutenant Colonel Travis Whiteside, PharmD, MBA, BCPS
Air Force Captain Sidney Zven, MD
Alna Gopez, MSN, BSN, RNC-OB
Available Credit
- Physician Associates/Physician Assistants (AAPA)DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
- ACCME Non-Physician CME CreditDHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive CME credit hours for completing this live activity.
- ACPE PharmacistNo valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge-based activity will provide contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
- ACPE Pharmacy TechnicianNo valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge-based activity will provide contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
- Audiologists and Speech-Language Pathologists
DHA, J-7, CEPO is approved by the Continuing Education board of the American Speech-Language-Hearing Association (ASHA) to provide continuing education activities in speech-language pathology, and audiology. ASHA CE Provider approval and use of the Brand Block does not imply endorsement of course content, specific products or clinical procedures.
- Dentists and Allied Dental Staff (ADA CERP)
DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. DHA, J-7, CEPO designates this activity for continuing education credits.
- Physicians (ACCME)
DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA, J-7, CEPO designated this Internet Live Course for AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- Nurses (ANCC)The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Internet Live Course for ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
- Occupational Therapists (AOTA)
The DHA, J-7, CEPO is an American Occupational Therapy Association (AOTA) Approved Provider of professional development (PD). This distance learning-interactive offers CEUs. AOTA does not endorse specific course content, products, or clinical procedures.
- Psychologists (APA)Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for CE credits. There is no cost to participate.
- Physical Therapists (APTA)DHA, J-7, CEPO is an American Physical Therapy Association (APTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive APTA CEUs. The assignment of APTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by APTA. APTA CEUs are accepted by most state PT licensing boards. Learners are encouraged to check with their local chapter or state board to ensure that they accept APTA accredited courses for licensure renewal
- Optometrists (ARBO/COPE)
This activity has been approved by ARBO/COPE. The DHA, J-7, CEPO designates this activity for credit hours.
- Social Workers (ASWB)
As a Jointly Accredited Organization, DHA, J-7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive a maximum of 2.00 continuing education credits.
- Athletic Trainers (BOC)Board of Certification for the Athletic Trainer (BOC)
The Defense Health Agency, J-7, Continuing Education Program Office is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers (ATs). This program is eligible for Continuing Education Units (CEUs). ATs should claim only those hours actually spent in the educational program.
- Registered Dietitians (CDR)
The Defense Health Agency, J-7, Continuing Education Program Office is a Continuing Professional Education (CPE) Accredited provider with the Commission on Dietetic Registration (CDR). CDR Credentialed Practitioners will receive Continuing Professional Education units (CPEUs) for completion of this activity/material.
- Kinesiotherapists (COPSKT)This continuing education activity has been accredited by The Council on Professional Standards for Kinesiotherapy (COPSKT) to include contact hours. DHA, J-7, CEPO accredits enterprise-wide continuing education activities for military and civilian health care professionals. These courses are critical to DHA’s goal of providing the best possible quality care to active duty service members, veterans, and their families.
- Interprofessional Continuing Education (IPCE)
In support of improving patient care, the DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the health care team, and learners will receive Interprofessional Continuing Education (IPCE) credit for learning and change. - Case Managers (CCMC)
This program has been pre-approved by The Commission for Case Manager Certification (CCMC) to provide continuing education credit to CCM® board certified case managers. The course is approved for CE contact hours.
To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.
- Certificate of Attendance
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You may proceed to claim credit for a session immediately after it ends.
How to claim CE/CME credit
Credits are awarded by session. You may proceed to claim credit for a session you attend immediately after it ends. Click "Claim credit" next to the session below to take the course evaluation and posttest and receive your certificate.
You must claim credit before the deadline on Thursday, November 20, 2025 at 11:59pm EST.
8:00 AM – 9:00 AM ET
Live Session 01
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACPE
- ADA
- ANCC
- AOTA
- APA
- ARBO/COPE
- ASWB
- BOC
- CCMC
- CDR
- COPSKT
- Non-physician CME
- Physician CME
9:10 AM – 10:10 AM ET
Live Session 02
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACPE
- ADA
- ANCC
- AOTA
- APA
- ARBO/COPE
- ASWB
- BOC
- CCMC
- CDR
- COPSKT
- Non-physician CME
- Physician CME
10:20 AM – 11:20 AM ET
Live Session 03
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACPE
- ADA
- ANCC
- AOTA
- APA
- ARBO/COPE
- ASWB
- BOC
- CCMC
- CDR
- COPSKT
- Non-physician CME
- Physician CME
11:30 AM – 12:30 PM ET
Live Session 04
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACPE
- ADA
- ANCC
- AOTA
- APA
- APTA
- ARBO/COPE
- ASWB
- BOC
- CCMC
- CDR
- COPSKT
- Non-physician CME
- Physician CME
1:30 PM – 2:30 PM ET
Live Session 05
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACPE
- ADA
- ANCC
- AOTA
- APA
- ARBO/COPE
- ASWB
- BOC
- CCMC
- CDR
- COPSKT
- Non-physician CME
- Physician CME
2:45 PM – 3:45 PM ET
Live Session 06
1.00 CE/CME credit
Eligible credit types
- AAPA
- ACPE
- ADA
- ANCC
- AOTA
- APA
- ARBO/COPE
- ASWB
- BOC
- CCMC
- CDR
- COPSKT
- Non-physician CME
- Physician CME