IACH Preceptor Development Course - Day 02

November 20, 2019

Learning Objectives

 Day 2:

1. Examine two types of feedback and their uses to provide accurate, timely and ongoing feedback.

2. Given sample verbal feedbacks, critique their effectiveness based on principles of feedback.

3. Given a scenario, develop a performance based written feedback IAW local policy

4. Evaluate your own conflict management style and level of burn out.

5. Given a scenario, develop strategies to resolve or minimize conflict within a challenging situation.

6. Describe a management approach for dealing with a poor performer or one with a poor attitude.

Additional Information

CCMC Activity Code: 
C00039471
Course summary
Available credit: 
  • 5.00 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 5.00 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 5.00 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 5.00 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 5.00 ACPE Pharmacist
    UAN JA4008136-­0000-­19-­146-­L04-­P
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 5.00 ACPE Pharmacy technician
    UAN JA4008136-­0000-­19-­146-­L04-­T
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 5.00 AMA PRA Category 1 Credit™
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this activity for a maximum of 5.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 5.00 ANCC
    DHA J-7 CEPO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. DHA J-7 CEPO designated this activity. Continuing Nursing Education activity for a maximum of 5.00 contact hours Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 5.00 AOTA
    The Defense Health Agency J-7 Continuing Education Program Office is an American Occupational Therapy Association (AOTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive 5.000.5 AOTA CEUs. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
  • 5.00 APA
    Continuing Education (CE) credits for psychologists are provided through the co- sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs. DHA J-7 CEPO designated this activity for a maximum of 5.00 CE credits. The instructional level of this activity is intermediate. There is no cost to participate.
  • 5.00 ASWB
    As a Jointly Accredited Organization, DHA J-7 CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. DHA J-7 CEPO maintains responsibility for this course. Social workers completing this course receive a maximum of 5.00 ASWB continuing education credits.
  • 5.00 Certificate of Attendance
  • 5.00 CCMC
    This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for up to 5.00 CE contact hours.
    Activity Code: Approval Number: 190003996
  • 5.00 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 5.00 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA J-7 CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), and the American Dental Association’s Continuing Education Recognition Program (ADA CERP) to provide continuing education for the health care team.
  • 5.00 NBCC
    DHA J-7 CEPO has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6955. Programs that do not qualify for NBCC credit are clearly identified. DHA J-7 CEPO is solely responsible for all aspects of the programs.
  • 5.00 Physical Therapists (ACCME Non-Physician CME Credit)
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. Physical Therapists will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. Physical Therapists may receive a maximum of 5.00 hours for completing this activity.
Course opens: 
11/05/2019
Course expires: 
12/07/2019
Event starts: 
11/20/2019 - 08:00
Event ends: 
11/20/2019 - 17:00
Parent activity set: 
Rating: 
0

Available Credit

  • 5.00 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 5.00 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 5.00 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 5.00 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 5.00 ACPE Pharmacist
    UAN JA4008136-­0000-­19-­146-­L04-­P
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 5.00 ACPE Pharmacy technician
    UAN JA4008136-­0000-­19-­146-­L04-­T
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 5.00 AMA PRA Category 1 Credit™
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this activity for a maximum of 5.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 5.00 ANCC
    DHA J-7 CEPO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. DHA J-7 CEPO designated this activity. Continuing Nursing Education activity for a maximum of 5.00 contact hours Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 5.00 AOTA
    The Defense Health Agency J-7 Continuing Education Program Office is an American Occupational Therapy Association (AOTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive 5.000.5 AOTA CEUs. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
  • 5.00 APA
    Continuing Education (CE) credits for psychologists are provided through the co- sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs. DHA J-7 CEPO designated this activity for a maximum of 5.00 CE credits. The instructional level of this activity is intermediate. There is no cost to participate.
  • 5.00 ASWB
    As a Jointly Accredited Organization, DHA J-7 CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. DHA J-7 CEPO maintains responsibility for this course. Social workers completing this course receive a maximum of 5.00 ASWB continuing education credits.
  • 5.00 Certificate of Attendance
  • 5.00 CCMC
    This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for up to 5.00 CE contact hours.
    Activity Code: Approval Number: 190003996
  • 5.00 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 5.00 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA J-7 CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), and the American Dental Association’s Continuing Education Recognition Program (ADA CERP) to provide continuing education for the health care team.
  • 5.00 NBCC
    DHA J-7 CEPO has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6955. Programs that do not qualify for NBCC credit are clearly identified. DHA J-7 CEPO is solely responsible for all aspects of the programs.
  • 5.00 Physical Therapists (ACCME Non-Physician CME Credit)
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. Physical Therapists will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. Physical Therapists may receive a maximum of 5.00 hours for completing this activity.
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