IACH Preceptor Development Course - Day 02

November 20, 2019

Learning Objectives

 Day 2:

1. Examine two types of feedback and their uses to provide accurate, timely and ongoing feedback.

2. Given sample verbal feedbacks, critique their effectiveness based on principles of feedback.

3. Given a scenario, develop a performance based written feedback IAW local policy

4. Evaluate your own conflict management style and level of burn out.

5. Given a scenario, develop strategies to resolve or minimize conflict within a challenging situation.

6. Describe a management approach for dealing with a poor performer or one with a poor attitude.

Course summary
Available credit: 
  • 5.00 Physician Assistants (AAPA)
    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 5.00 hours of AAPA Category 1 CME credits. Approval is valid until Saturday, December 7, 2019 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.
  • 5.00 Healthcare Executives (ACHE)
    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 5.00 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 5.00 Pharmacists (ACPE)
    UAN: JA4008136-­0000-­19-­146-­L04-­P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 5.00 Pharmacy Technicians (ACPE)
    UAN: JA4008136-­0000-­19-­146-­L04-­T
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 5.00 Physicians (ACCME)

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    DHA, J-7, CEPO designated this Course for a maximum of 5.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 5.00 Nurses (ANCC)
    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 5.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 5.00 Occupational Therapists and Occupational Therapy Assistants (AOTA)
    The DHA, J-7, CEPO is an American Occupational Therapy Association (AOTA) Approved Provider of professional development (PD). PD activity approval ID# . This course is offered at 0.5 CEUs, . AOTA does not endorse specific course content, products, or clinical procedures.
  • 5.00 Psychologists (APA)
    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for a maximum of 5.00 CE credits. The instructional level of this activity is intermediate. There is no cost to participate.
  • 5.00 Social Workers (ASWB)

    As a Jointly Accredited Organization, DHA, J7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 5.00 continuing education credits.

  • 5.00 Certificate of Attendance
  • 5.00 Case Managers (CCMC)

    This program has been pre-approved by The Commission for Case Manager Certification (CCMC) to provide continuing education credit to CCM® board certified case managers. The course is approved for up to CE contact hours.

    Activity Code: Approval Number: 190003996

    To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.

  • 5.00 Interprofessional Continuing Education (IPCE)

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 5.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

  • 5.00 Certified Counselors (NBCC)

    DHA, J-7, Continuing Education Program Office (CEPO) has been approved by National Board for Certified Counselors (NBCC) as an Approved Continuing Education Provider, ACEP No. . Programs that do not qualify for National Board of Certified Counselors (NBCC) credit are clearly identified. DHA, J-7, CEPO is solely responsible for all aspects of the programs.

  • 5.00 Physical Therapists (ACCME Non-Physician CME Credit)
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. Physical Therapists will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. Physical Therapists may receive a maximum of 5.00 hours for completing this activity.
Course opens: 
11/05/2019
Course expires: 
12/07/2019
Event starts: 
11/20/2019 - 8:00am EST
Event ends: 
11/20/2019 - 5:00pm EST
Part of: 
IACH Preceptor Development Course
Add to calendar: 
Rating: 
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Available Credit

  • 5.00 Physician Assistants (AAPA)
    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 5.00 hours of AAPA Category 1 CME credits. Approval is valid until Saturday, December 7, 2019 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.
  • 5.00 Healthcare Executives (ACHE)
    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 5.00 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 5.00 Pharmacists (ACPE)
    UAN: JA4008136-­0000-­19-­146-­L04-­P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 5.00 Pharmacy Technicians (ACPE)
    UAN: JA4008136-­0000-­19-­146-­L04-­T
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 5.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 5.00 Physicians (ACCME)

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    DHA, J-7, CEPO designated this Course for a maximum of 5.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 5.00 Nurses (ANCC)
    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 5.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 5.00 Occupational Therapists and Occupational Therapy Assistants (AOTA)
    The DHA, J-7, CEPO is an American Occupational Therapy Association (AOTA) Approved Provider of professional development (PD). PD activity approval ID# . This course is offered at 0.5 CEUs, . AOTA does not endorse specific course content, products, or clinical procedures.
  • 5.00 Psychologists (APA)
    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for a maximum of 5.00 CE credits. The instructional level of this activity is intermediate. There is no cost to participate.
  • 5.00 Social Workers (ASWB)

    As a Jointly Accredited Organization, DHA, J7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 5.00 continuing education credits.

  • 5.00 Certificate of Attendance
  • 5.00 Case Managers (CCMC)

    This program has been pre-approved by The Commission for Case Manager Certification (CCMC) to provide continuing education credit to CCM® board certified case managers. The course is approved for up to CE contact hours.

    Activity Code: Approval Number: 190003996

    To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.

  • 5.00 Interprofessional Continuing Education (IPCE)

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 5.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

  • 5.00 Certified Counselors (NBCC)

    DHA, J-7, Continuing Education Program Office (CEPO) has been approved by National Board for Certified Counselors (NBCC) as an Approved Continuing Education Provider, ACEP No. . Programs that do not qualify for National Board of Certified Counselors (NBCC) credit are clearly identified. DHA, J-7, CEPO is solely responsible for all aspects of the programs.

  • 5.00 Physical Therapists (ACCME Non-Physician CME Credit)
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. Physical Therapists will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. Physical Therapists may receive a maximum of 5.00 hours for completing this activity.
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