Quick Response

Access Codes

We do not provide access codes to courses.  Event organizers request access codes on their courses so that only the people they invite to take the course are able to enter and complete it.  The event organizer should have distributed the access codes through their outreach for the course. Please contact the event organizer for access codes.  

Finding and navigating coursesplease view our short tutorial.

Other Frequently Asked Questionsplease view our Frequently Asked Questions.

If you are contacting us with questions or concerns, please allow up to two business days for a response.  If you are having issues getting aspects of the CMS to work, please be aware that some government networks restrict access to many commercial websites. This has been causing issues with our video streaming service.  Please try to access our system from a less restricted network and computer, such as a non-GFE computer.

Please be sure to include full details of your issue, such as activity name, error messages, etc. You can also include a screenshot of the issue using the upload feature. Please allow up to two business days for a response.
Files must be less than 10 MB.
Allowed file types: gif jpg jpeg png bmp txt rtf pdf doc docx ppt pptx zip.