Winn Army Community Hospital Grand Rounds: Prevention and Management of Disruptive Behavior-Military & De-escalation

June 20, 2024

Program Description

Healthcare providers are targets of workplace violence and at disproportionate rates compares to other career fields. Winn-ACH Staff will have the opportunity to learn more about ways that providers can use de-escalation strategies in care settings. The Prevention and Management of Disruptive Behavior-Military (PMDB-M) program is the approved training program in preparing staff to manage verbal and non-verbal conflict within Winn-ACH and all DHA MTFs.

Target Audience

This activity provides continuing education for physicians, physician assistants, nurses, psychologists, social workers, certified counselors and healthcare executives. A certificate of attendance is available for other attendees.

Learning Objectives

  1. Review the history of Prevention and Management of Disruptive Behavior-Military (PMDB-M)
  2. Describe the training levels of the PMDB-M program
  3. Review etiology of agitation
  4. Identify ten domains of de-escalation
  5. Discuss verbal de-escalation techniques for all care providers
Course summary
Available credit: 
  • 1.00 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1.00 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 1.00 ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 1.00 hours for completing this Course activity.
  • 1.00 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 1.00 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 1.00 AMA PRA Category 1 Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Course activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 1.00 ANCC
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 1.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 1.00 APA
    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for a maximum of 1.00 CE credits. The instructional level of this activity is intermediate. There is no cost to participate.
  • 1.00 ASWB
    As a Jointly Accredited Organization, DHA J7 CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 ASWB continuing education credits.
  • 1.00 Certificate of Attendance
  • 1.00 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 1.00 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
  • 1.00 NBCC
    DHA J-7 CEPO has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6955. Programs that do not qualify for NBCC credit are clearly identified. DHA J-7 CEPO is solely responsible for all aspects of the programs.
Course opens: 
06/13/2024
Course expires: 
07/04/2024
Event starts: 
06/20/2024 - 7:30am EDT
Event ends: 
06/20/2024 - 8:30am EDT
Winn Army Community Hospital
Fort Stewart, GA
United States
Speaker(s)

Army Captain Shaeyon Klemann, R.N.

has no relevant financial relationships to disclose at this time.

Army Major Janee Mestrovich, D.O.

has no relevant financial relationships to disclose at this time.

Available Credit

  • 1.00 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1.00 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 1.00 ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 1.00 hours for completing this Course activity.
  • 1.00 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 1.00 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 1.00 AMA PRA Category 1 Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Course activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 1.00 ANCC
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 1.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 1.00 APA
    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for a maximum of 1.00 CE credits. The instructional level of this activity is intermediate. There is no cost to participate.
  • 1.00 ASWB
    As a Jointly Accredited Organization, DHA J7 CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 ASWB continuing education credits.
  • 1.00 Certificate of Attendance
  • 1.00 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 1.00 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
  • 1.00 NBCC
    DHA J-7 CEPO has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6955. Programs that do not qualify for NBCC credit are clearly identified. DHA J-7 CEPO is solely responsible for all aspects of the programs.
Please login or register to take this course.

Accommodations for Learners with Hearing Impairment

Captions and transcripts are available upon request for all CE/CME live events and on-demand courses sponsored by J-7 CEPO.

Live events:
To request real-time, streaming closed captions, please contact CEPO at least three business days before an event begins. If CEPO cannot arrange for live event captioning, then a video recording and transcript of the audio will be provided after the event. 

On-demand "Home Study" courses:
You may request a transcript (a written account of a pre-recorded video’s audio content) upon registering for a CEPO Home Study course. 

CEPO can typically deliver a transcript within ten business days.

For more information, or to submit a request, please contact CEPO at dha.ncr.j7.mbx.cepo-cms-support@health.mil.