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ForwardTeamSTEPPS® Train-the-Trainer Course
TeamSTEPPS® is foundational to driving high reliability into procedures and processes to establish, maintain, and improve a culture of safety across an organization and throughout the DHA. This virtual and in-person course will address the identification and implementation of TeamSTEPPS® tools and strategies to minimize and eliminate communication barriers and improve team performance and patient safety. This activity produces Instructor Trainers qualified to facilitate both Train the Trainer and Train the Staff classes, provides resources for training other TeamSTEPPS® courses, and ensures that participants gain the knowledge and training required to implement and coach the behaviors that achieve positive results.
Target Audience
This activity provides continuing education for physicians, nurses, physician associates/physician assistants, pharmacists, pharmacy technicians, dentists, dental hygienists, dental technicians, physical therapists, and physical therapist assistants across the Military Health System (MHS). A certificate of attendance is available for other attendees.
Learning Objectives
Day 1
- Describe the TeamSTEPPS® (Team Strategies and Tools to Enhance Performance and Patient Safety) training course.
- Identify the roles of patients and family caregivers within the care team.
- Outline TeamSTEPPS® tools and strategies that can improve a team’s communication.
- Apply the tools for leading teams to specific clinical scenarios.
- Explain situation awareness and identify approaches to maximize it.
- Outline conflict resolution strategies.
- Demonstrate how to appropriately apply the tools and strategies in clinical scenarios.
Day 2
- Explain measurement’s role in successful implementation.
- Identify why many TeamSTEPPS® implementations fail.
- Discuss the four different levels of measurement to determine the effectiveness of any training intervention.
- Develop a TeamSTEPPS® Implementation Plan.
- Outline how to implement coaching in TeamSTEPPS®.
- Identify errors common to organizational change.
- Elicit and provide feedback on knowledge of tools and strategies and teaching style.
Course summary
- 12.75 AAPA
DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 12.75 hours of AAPA Category 1 CME credits. Approval is valid until Tuesday, November 30, 2027 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.
- 12.75 ACCME Non-Physician CME Credit
DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 12.75 hours for completing this activity.
- 12.75 ACPE-Pharm
UAN: JA4008136-0000-26-197-H05-P
No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge-based activity will provide a maximum of 12.75 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity. - 12.75 ACPE-Tech
UAN: JA4008136-0000-26-197-H05-T
No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge-based activity will provide a maximum of 12.75 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity. - 12.75 ADA CERP
DHA J-7 CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
DHA J-7 CEPO designates this activity for 12.75 continuing education credits.
- 12.75 AMA PRA Category 1 Credit™
DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
DHA J-7 CEPO designated this Course for a maximum of 12.75 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 12.75 ANCC
DHA J-7 CEPO is accredited by the Joint Accreditation/Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 12.75 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
- 12.75 APTA
DHA J-7 CEPO is an American Physical Therapy Association (APTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive 1.275 APTA CEUs. The assignment of APTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by APTA. APTA CEUs are accepted by most state PT licensing boards. Learners are encouraged to check with their local chapter or state board to ensure that they accept APTA accredited courses for licensure renewal.
- 12.75 Attendance
- 12.75 JA CEU (IACET)
DHA J-7 CEPO is Jointly Accredited by the Joint Accreditation for Interprofessional Continuing Education and has been approved to offer Continuing Education Units (CEUs). CEUs are awarded for learning events that align with the ANSI/IACET Standard for Continuing Education and Training. IACET is recognized internationally as a standards development organization and accrediting body that promotes quality continuing education and training. This learning event is eligible for 1.275 CEUs.
MS Teams
Defense Health Agency TeamSTEPPS Patient Safety Planning Team. Presenter has no relevant financial or non-financial relationship(s) relating to the course content or with ineligible companies to disclose.
Disclosures: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) relating to the course content or with ineligible companies to disclose. No commercial support was provided for this activity.
Available Credit
- 12.75 AAPA
DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 12.75 hours of AAPA Category 1 CME credits. Approval is valid until Tuesday, November 30, 2027 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.
- 12.75 ACCME Non-Physician CME Credit
DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 12.75 hours for completing this activity.
- 12.75 ACPE-Pharm
UAN: JA4008136-0000-26-197-H05-P
No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge-based activity will provide a maximum of 12.75 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity. - 12.75 ACPE-Tech
UAN: JA4008136-0000-26-197-H05-T
No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge-based activity will provide a maximum of 12.75 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity. - 12.75 ADA CERP
DHA J-7 CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
DHA J-7 CEPO designates this activity for 12.75 continuing education credits.
- 12.75 AMA PRA Category 1 Credit™
DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
DHA J-7 CEPO designated this Course for a maximum of 12.75 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 12.75 ANCC
DHA J-7 CEPO is accredited by the Joint Accreditation/Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 12.75 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
- 12.75 APTA
DHA J-7 CEPO is an American Physical Therapy Association (APTA) Approved Provider of continuing education. This activity was planned by and for the health care team, and learners will receive 1.275 APTA CEUs. The assignment of APTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by APTA. APTA CEUs are accepted by most state PT licensing boards. Learners are encouraged to check with their local chapter or state board to ensure that they accept APTA accredited courses for licensure renewal.
- 12.75 Attendance
- 12.75 JA CEU (IACET)
DHA J-7 CEPO is Jointly Accredited by the Joint Accreditation for Interprofessional Continuing Education and has been approved to offer Continuing Education Units (CEUs). CEUs are awarded for learning events that align with the ANSI/IACET Standard for Continuing Education and Training. IACET is recognized internationally as a standards development organization and accrediting body that promotes quality continuing education and training. This learning event is eligible for 1.275 CEUs.
Requirements: CE/CME certificates are awarded to MHS participants who fully complete the activity, successfully submit the evaluation survey, and pass the posttest with a minimum score of 80% unless noted otherwise. The deadline to claim credit is Nov 30, 2027.
Access Code/Accommodations: Some activities require an access code to register or claim CE/CME credit. For inquiries regarding the access code or accommodations, please email Joseph (Joe) Paulino at [email protected].
For technical support, email [email protected].
There is no cost to participate in this activity.