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ForwardRELATIONS® for Healthcare Transformation Global Master Trainer Institute 2025-2026
This live, in-person activity is intended to provide a centralized 5-day intensive training session for Master Trainer Candidates, covering the entire RELATIONS® for Healthcare Transformation curriculum and facilitation methodologies. At the heart of our mission is the commitment to enhance the quality and safety of healthcare by fostering improved communication across the entire healthcare team. Through the development of a culture built on trust, compassion, and competence, our aim is to elevate the human experience of care to unprecedented heights. Program highlights include cutting-edge patient/family and peer-to-peer communication strategies, deep insights into relationship-centered approaches, practical ways to enhance trust, compassion, and respect, and strategies for significantly improving the human experience of care.
Target Audience
This activity provides continuing education for physicians and nurses. A certificate of attendance is available for other attendees.
Learning Objectives
- Explain the importance of effective healthcare provider communication in creating a culture of excellence for our patients and fellow caregivers.
- Discuss the benefits and practice art of reflective listening in clinical and non-clinical encounters.
- Demonstrate communication techniques useful in building patient and team based.
- Practice the skills to effectively and efficiently gather accurate information and jointly set.
RELATIONS for Healthcare Transformation Faculty. Presenters have no relevant financial or non-financial relationship(s) relating to the course content or with ineligible companies to disclose.
CAPT Hugh Dainer, MC (UMO/DMO), USN. Presenter owns individual stock in Merck, Pfizer, Palantir, Viatris, Nymox, Avanos Medical, Corteva, and Procter & Gamble. He has no relevant financial or non-financial relationship(s) relating to the course content to disclose. All relevant financial relationships have been resolved.
Michelle Ferdinand Liu, MD, MPH. Presenter is a Healthcare Professional Advisor/Speaker for ALK and has no relevant financial or non-financial relationship(s) relating to the course content to disclose. All relevant financial relationships have been resolved.
Disclosure: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) with ineligible companies to disclose.
Available Credit
- 25.50 ACCME Non-Physician CME Credit
DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 25.50 hours for completing this Course activity.
- 25.50 AMA PRA Category 1 Credit™
DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
DHA, J-7, CEPO designated this Course for a maximum of 25.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 25.50 ANCC
DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 25.50 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
- 25.50 Attendance
- 25.50 IPCE
In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 25.50 Interprofessional Continuing Education (IPCE) credits for learning and change.
Requirements: CE/CME certificates are awarded to participants who fully complete the activity, successfully submit the evaluation survey, and pass the posttest. The deadline to claim credit is Dec 3, 2026.
Access Code: Some activities require an access code to register or claim credit. Please contact the organization providing the activity for the access code. The Continuing Education Program Office (CEPO) does not provide access codes.
Accommodations: Please contact the course instructor to inquire about accommodations. For additional accommodation requests and/or technical support, email [email protected].