Primary Care Medical Home (PCMH) Executive Skills Leadership Seminar (PELS)

April 9, 2024 to April 11, 2024

Target Audience

This activity provides continuing education for physicians, nurses, physician assistants, pharmacists, pharmacy technicians, psychologists, dentists, dental hygienists, dental technicians, and healthcare executives.

Learning Objectives

  1. Relate the importance of the 2017 NDAA to the MHS transformation.
  2. Explain the common challenges associated with PCMH clinics.
  3. Discuss mechanisms to improve communication such as Secure Messaging, TRICARE Online, MHS GENESIS Patient Portal and Nurse Advice Line.
  4. Summarize which tools and resources are available for population health.
  5. Compare the roles of each MM team member and how they interact and enhance the PCMH team.
  6. Describe empanelment requirements and which policies to use.
  7. Review methods to validate compliance.
  8. Outline the Leader’s role in clinical quality improvement, High-Reliability Organizations (HRO) and how to lead the change.
  9. Identify which three strategic initiatives that Market and MTF plans will align to.
  10. Devise strategies to implement within the MTF to improve metrics.
  11. Optimize the skillsets of the rest of the MTF staff to provide care to the PCMH patient.
  12. Recognize the typical barriers to effective and efficient PCMH team operations.
  13. Integrate all prior lecture information into the improving scenario MTF performance.
Course summary
Available credit: 
  • 18.00 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 18.00 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 18.00 ACPE Pharmacist
    UAN JA4008136-0000-24-079-L99-P
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 18.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 18.00 ACPE Pharmacy technician
    UAN JA4008136-0000-24-079-L99-T
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 18.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 18.00 ADA
    The Defense Health Agency J-7 Continuing Education Program Office is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
  • 18.00 AMA PRA Category 1 Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Internet Live Course activity for a maximum of 18.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 18.00 ANCC
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Internet Live Course for a maximum of 18.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 18.00 APA
    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for a maximum of 18.00 CE credits. The instructional level of this activity is intermediate. There is no cost to participate.
  • 18.00 Certificate of Attendance
  • 18.00 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 18.00 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
Course opens: 
04/02/2024
Course expires: 
04/25/2024
Event starts: 
04/09/2024 - 9:00am EDT
Event ends: 
04/11/2024 - 4:30pm EDT

Maj. Angelique C. Sanders, BSN. Presenter has no financial or non-financial relationships to disclose.

Gregory B. Sweitzer, MD, MBA, CPE, FAAFP. Presenter has no financial or non-financial relationships to disclose.

Karyn L. Revelle, RN, NE-BC. Presenter has no financial or non-financial relationships to disclose.

LCDR Keith A. West, NC, MBA, AMB-BC, ACHE. Presenter has no financial or non-financial relationships to disclose.

Available Credit

  • 18.00 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 18.00 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 18.00 ACPE Pharmacist
    UAN JA4008136-0000-24-079-L99-P
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 18.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 18.00 ACPE Pharmacy technician
    UAN JA4008136-0000-24-079-L99-T
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 18.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 18.00 ADA
    The Defense Health Agency J-7 Continuing Education Program Office is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
  • 18.00 AMA PRA Category 1 Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Internet Live Course activity for a maximum of 18.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 18.00 ANCC
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Internet Live Course for a maximum of 18.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 18.00 APA
    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The DHA, J7, CEPO maintains responsibility for the content of the programs. DHA, J-7, CEPO designated this activity for a maximum of 18.00 CE credits. The instructional level of this activity is intermediate. There is no cost to participate.
  • 18.00 Certificate of Attendance
  • 18.00 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 18.00 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
Please login or register to take this course.

Accommodations for Learners with Hearing Impairment

Captions and transcripts are available upon request for all CE/CME live events and on-demand courses delivered by J-7 CEPO.

Live events:
To request real-time, streaming closed captions for CEPO events (including CCSS events and special feature webinars), please contact CEPO at least three business days before an event begins. If CEPO cannot arrange for live event captioning, then a video recording and transcript of the audio will be provided after the event.

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You may request a transcript (a written account of a pre-recorded video’s audio content) upon registering for a CEPO Home Study course. 

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For events delivered by CEPO’s partners, please contact the course instructor to inquire about 508 accommodations.

For more information, or to submit a request, please contact CEPO at dha.ncr.j7.mbx.cepo-cms-support@health.mil.