JMESI Healthcare Management Course: Class #50, 13-16 MAY 2024

May 13, 2024 to May 16, 2024

NOTE: The number of CE/CME credits is subject to change.

Program Description

This course is a Tri-Service event designed for first time clinical supervisors. The course provides them with the administrative tools to successfully manage their clinical areas. Topics discussed include:

-Civilian Personnel
-Contracting
-Budgeting
-Quality Management
-Tools available through the TRICARE Operations Center
-Efficient Scheduling and Utilization Management
-And more

One of the additional benefits to the attendees is the interaction that takes place among the group. Panel discussions allow the clinicians to ask direct questions and receive first-hand answers regarding management tools and practices that are or have the potential to impact the military health care management arena.

Target Audience

This activity provides continuing education for physicians, nurses, physician assistants, dentists, dental hygienists, dental technicians, and healthcare executives. A certificate of attendance is available for other attendees.

Learning Objectives

13 May 2024 (0830-1620 CST) (0930-1720 ET)

  1. Describe DHA’s mission, vision and priorities.
  2. Identify DHA’s expectations of you in your Clinical Supervisory role.
  3. Describe the history and guiding principles of high reliability organizations (HRO) and their applications to military healthcare.
  4. Describe how Ready Reliable Care advances the DHA to become an HRO.
  5. Explain the TRICARE program and its health plans.
  6. Describe the process of procuring a government contract.

14 May 2024 (0900-1600 CST) (1000-1700 ET)

  1. Summarize when a new Position Description (PD) is needed and how they are classified.
  2. Summarize the roles of the DHA Human Resources Oversight Branch.
  3. Describe supervisor rights, and responsibilities.
  4. Identify common types of leave.
  5. Impose discipline to address employee misconduct.
  6. Describe Disability Evaluation System (DES) Purpose, Background and Key Elements.

15 May 2024 (0900-1425 CST) (1000-1525 ET)

  1. Define the Performance Planning Process.
  2. Describe Defense Health Agency (DHA) market structure and roles.
  3. Illustrate how the DHA Strategy is executed through Performance Planning.
  4. Describe how medical readiness is supported through Performance Planning.
  5. Describe the structure and capabilities of the Healthcare Optimization Division.

16 May 2024 (0900-1545 CST) (1000-1645 ET)

  1. Describe health care surveys available to Department of Defense (DoD) beneficiaries, veterans and TRICARE Members.
  2. Summarize the purpose and intent of locally managed surveys.
  3. Describe and Distinguish Dominance, Influence, Steadiness and Conscientiousness (DISC) Behavioral Style.
Course summary
Available credit: 
  • 19.50 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 19.50 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 19.50 ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 19.50 hours for completing this Course activity.
  • 19.50 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 19.50 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 19.50 ADA
    The Defense Health Agency J-7 Continuing Education Program Office is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
  • 19.50 AMA PRA Category 1 Credit™
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Course activity for a maximum of 19.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 19.50 ANCC
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 19.50 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 19.50 Certificate of Attendance
  • 19.50 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 19.50 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
Course opens: 
05/06/2024
Course expires: 
05/31/2024
Event starts: 
05/13/2024 - 9:00am EDT
Event ends: 
05/16/2024 - 4:45pm EDT
Part of: 
JMESI Healthcare Management Courses
Add to calendar: 

Defense Health Agency Senior Leadership Team. Presenters have no financial or non-financial relationships to disclose.

Disclosures:

DHA J-7 staff, Planning Committee Members and content reviewers have no financial or non-financial interest to disclose. All faculty members have no financial or non-financial interest to disclose.

Available Credit

  • 19.50 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 19.50 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 19.50 ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 19.50 hours for completing this Course activity.
  • 19.50 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 19.50 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 19.50 ADA
    The Defense Health Agency J-7 Continuing Education Program Office is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
  • 19.50 AMA PRA Category 1 Credit™
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Course activity for a maximum of 19.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 19.50 ANCC
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 19.50 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 19.50 Certificate of Attendance
  • 19.50 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 19.50 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
Please login or register to take this course.


Access Codes: Some courses require an access code to register. Please reach out to the point of contact at the organization providing the activity for the registration code. The Continuing Education Program Office (CEPO) does not provide access codes.

Accommodations: CEPO provides captions and transcripts to hearing-impaired learners upon request. For real-time closed captioning, contact CEPO at least three (3) business days before the event. If we cannot arrange for live captioning, a video recording and audio transcript will be provided after the event, typically within ten business days. For events delivered by CEPO’s partners, please contact the course instructor to inquire about accommodations.

For more details, or to submit a request, email dha.ncr.j7.mbx.cepo-cms-support@health.mil.