JMESI Healthcare Management Course: Class #41, 10-13 MAY 2021

May 10, 2021 to May 13, 2021

Program Description

This course is a Tri-Service event designed for first time clinical supervisors. The course provides them with the administrative tools to successfully manage their clinical areas. Topics discussed include: 

-Civilian Personnel
-Contracting
-Budgeting
-Quality Management
-Tools available through the TRICARE Operations Center
-Efficient Scheduling and Utilization Management
-And more

One of the additional benefits to the attendees is the interaction that takes place among the group. Panel discussions allow the clinicians to ask direct questions and receive first-hand answers regarding management tools and practices that are or have the potential to impact the military health care management arena.

Target Audience

This activity provides continuing education for physicians, nurses, physician assistants, pharmacists, pharmacy technicians, dentists, dental hygienists, dental technicians, and healthcare executives. A certificate of attendance is available for other attendees.

Learning Objectives

  1. Summarize Health Care Operations Structure and Functions.
  2. Illustrate how the DHA Strategy is executed through QPP.
  3. Describe Disability Evaluation System (DES) Purpose, Background and Key Elements.
  4. Summarize when a new Position Description (PD) is needed and how they are classified.
  5. Outline Merit System Principles and Prohibited Personnel Practices.
  6. Impose disciplinary action to address employee misconduct.
  7. Review available analysis tools to measure and improve clinic operations.
  8. Summarize access to care and template management.
  9. Describe the principles and purpose of Acuity Analysis.
  10. Outline how to manage the work and workforce.
  11. Describe health care surveys available to Department of Defense (DoD) beneficiaries, veterans and TRICARE Members.
  12. Describe and Distinguish Dominance, Influence, Steadiness and Conscientiousness (DISC) Behavioral Styles.
Course summary
Available credit: 
  • 20.25 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 20.25 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 20.25 ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 20.25 hours for completing this Internet Live Course activity.
  • 20.25 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 20.25 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 20.25 ACPE Pharmacist
    UAN JA4008136-0000-21-116-L04-P
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 20.25 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 20.25 ACPE Pharmacy technician
    UAN JA4008136-0000-21-116-L04-T
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 20.25 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 20.25 ADA
    The Defense Health Agency J-7 Continuing Education Program Office is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
  • 20.25 AMA PRA Category 1 Credit™
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Internet Live Course activity for a maximum of 20.25 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 20.25 Certificate of Attendance
  • 20.25 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 20.25 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
Course opens: 
05/03/2021
Course expires: 
05/27/2021
Event starts: 
05/10/2021 - 10:00
Event ends: 
05/13/2021 - 16:30
Microsoft Teams

Defense Health Agency Senior Leadership Team. Presenters have no financial or non-financial relationships to disclose. 

Available Credit

  • 20.25 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 20.25 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 20.25 ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 20.25 hours for completing this Internet Live Course activity.
  • 20.25 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 20.25 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 20.25 ACPE Pharmacist
    UAN JA4008136-0000-21-116-L04-P
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 20.25 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 20.25 ACPE Pharmacy technician
    UAN JA4008136-0000-21-116-L04-T
    No valid paper/electronic statement of credit will be offered. DHA J-7 CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 20.25 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 20.25 ADA
    The Defense Health Agency J-7 Continuing Education Program Office is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
  • 20.25 AMA PRA Category 1 Credit™
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Internet Live Course activity for a maximum of 20.25 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 20.25 Certificate of Attendance
  • 20.25 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 20.25 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
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