JMESI Healthcare Management Course: Class #41, 10-13 MAY 2021

May 10, 2021 to May 13, 2021

Program Description

This course is a Tri-Service event designed for first time clinical supervisors. The course provides them with the administrative tools to successfully manage their clinical areas. Topics discussed include: 

-Civilian Personnel
-Contracting
-Budgeting
-Quality Management
-Tools available through the TRICARE Operations Center
-Efficient Scheduling and Utilization Management
-And more

One of the additional benefits to the attendees is the interaction that takes place among the group. Panel discussions allow the clinicians to ask direct questions and receive first-hand answers regarding management tools and practices that are or have the potential to impact the military health care management arena.

Target Audience

This activity provides continuing education for physicians, nurses, physician assistants, pharmacists, pharmacy technicians, dentists, dental hygienists, dental technicians, and healthcare executives. A certificate of attendance is available for other attendees.

Learning Objectives

  1. Summarize Health Care Operations Structure and Functions.
  2. Illustrate how the DHA Strategy is executed through QPP.
  3. Describe Disability Evaluation System (DES) Purpose, Background and Key Elements.
  4. Summarize when a new Position Description (PD) is needed and how they are classified.
  5. Outline Merit System Principles and Prohibited Personnel Practices.
  6. Impose disciplinary action to address employee misconduct.
  7. Review available analysis tools to measure and improve clinic operations.
  8. Summarize access to care and template management.
  9. Describe the principles and purpose of Acuity Analysis.
  10. Outline how to manage the work and workforce.
  11. Describe health care surveys available to Department of Defense (DoD) beneficiaries, veterans and TRICARE Members.
  12. Describe and Distinguish Dominance, Influence, Steadiness and Conscientiousness (DISC) Behavioral Styles.
Course summary
Available credit: 
  • 20.25 Physician Assistants (AAPA)
    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 20.25 hours of AAPA Category 1 CME credits. Approval is valid until Thursday, May 27, 2021 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.
  • 20.25 ACCME Non-Physician CME Credit
    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 20.25 hours for completing this Course activity.
  • 20.25 Healthcare Executives (ACHE)
    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 20.25 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 20.25 Pharmacists (ACPE)
    <JA4008136-0000-21-116-L04-P>
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 20.25 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 20.25 Pharmacy Technicians (ACPE)
    <JA4008136-0000-21-116-L04-T>

    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 20.25 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 20.25 Dentists and Allied Dental Staff (ADA CERP)

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

    DHA, J-7, CEPO designates this activity for 20.25 continuing education credits

  • 20.25 Physicians (ACCME)

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    DHA, J-7, CEPO designated this Course for a maximum of 20.25 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 20.25 Certificate of Attendance
  • 20.25 Interprofessional Continuing Education (IPCE)

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 20.25 Interprofessional Continuing Education (IPCE) credits for learning and change.

Course opens: 
05/03/2021
Course expires: 
05/27/2021
Event starts: 
05/10/2021 - 10:00am EDT
Event ends: 
05/13/2021 - 4:30pm EDT
Part of: 
JMESI Healthcare Management Courses
Add to calendar: 
Microsoft Teams

Defense Health Agency Senior Leadership Team. Presenters have no financial or non-financial relationships to disclose. 

Available Credit

  • 20.25 Physician Assistants (AAPA)
    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 20.25 hours of AAPA Category 1 CME credits. Approval is valid until Thursday, May 27, 2021 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.
  • 20.25 ACCME Non-Physician CME Credit
    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 20.25 hours for completing this Course activity.
  • 20.25 Healthcare Executives (ACHE)
    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 20.25 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 20.25 Pharmacists (ACPE)
    <JA4008136-0000-21-116-L04-P>
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 20.25 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 20.25 Pharmacy Technicians (ACPE)
    <JA4008136-0000-21-116-L04-T>

    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 20.25 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 20.25 Dentists and Allied Dental Staff (ADA CERP)

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

    DHA, J-7, CEPO designates this activity for 20.25 continuing education credits

  • 20.25 Physicians (ACCME)

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    DHA, J-7, CEPO designated this Course for a maximum of 20.25 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 20.25 Certificate of Attendance
  • 20.25 Interprofessional Continuing Education (IPCE)

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 20.25 Interprofessional Continuing Education (IPCE) credits for learning and change.

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