Group Practice Managers Course

Program Description: 

Military Treatment Facility clinic-level staff responsible for overall clinic operations and management, especially Primary Care, PCMH clinics. This course is designed at the clinic-level to relate sound strategies to assist clinic leaders in their management journey according to the latest policies and guidance from the Defense Health Agency (DHA). The Group Practice Manager Course is a two phased approach via MS Teams (all other courses will be offered on JKO V-CLASS) and resident in-person learning. It is to provide knowledge and tools to the respective clinic leaders to execute and sustain effective and efficient clinic management constructs at their MTFs.

Target Audience

This activity provides continuing education for physicians, nurses, physician assistants and healthcare executives. A certificate of
attendance is available for other attendees.

Learning Objectives

  1. Improve delivery of care for patients in their clinics.
  2. Describe workflow efficiencies that improve access and outcomes.
  3. Identify metrics and dashboards that provide data regarding patient care and performance.
  4. Discuss the integral role of quality and safety as it affects the delivery of patient care.
  5. Summarize the collaboration of business practices to clinical care.
Course summary
Available credit: 
  • 20.00 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 20.00 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 20.00 ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 20.00 hours for completing this Course activity.
  • 20.00 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 20.00 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 20.00 AMA PRA Category 1 Credit™
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Course activity for a maximum of 20.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 20.00 ANCC
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 20.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 20.00 Certificate of Attendance
  • 20.00 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 20.00 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
Course opens: 
05/16/2024
Course expires: 
05/30/2024

Maj. Jonathan M Drew, MSC. Presenter has no financial or non-financial relationships to disclose.
LTC Gary Legault, MD. Presenter has no financial or non-financial relationships to disclose.
Maj. Stefanie Johnson. Presenter has no financial or non-financial relationships to disclose.
Maj. Angelique Sanders. Presenter has no financial or non-financial relationships to disclose.
Nicole Watkins. Presenter has no financial or non-financial relationships to disclose.
Crystal Hudson. Presenter has no financial or non-financial relationships to disclose.
Julie Pruitt. Presenter has no financial or non-financial relationships to disclose.
Erin Chandler. Presenter has no financial or non-financial relationships to disclose.
ToniAnn Carrizales. Presenter has no financial or non-financial relationships to disclose.

Disclosure: DHA J-7 staff, Planning Committee Members and reviewers have no financial or non-financial interest to disclose. All faculty members have no financial or non-financial interest to disclose.

Available Credit

  • 20.00 AAPA
    DHA J-7 CEPO has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 20.00 hours of AAPA Category 1 CME credits. Physician assistants should only claim credit commensurate with the extent of their participation.
  • 20.00 ACCME Non-Physician CME Credit
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 20.00 hours for completing this Course activity.
  • 20.00 ACHE
    DHA J-7 CEPO is authorized to award a maximum of 20.00 hours of pre-approved American College of Healthcare Executives (ACHE) Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
  • 20.00 AMA PRA Category 1 Credit™
    DHA J-7 CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. DHA J-7 CEPO designated this Course activity for a maximum of 20.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • 20.00 ANCC
    The DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 20.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 20.00 Certificate of Attendance
  • 20.00 IPCE
    This activity was planned by and for the healthcare team, and learners can receive up to 20.00 Interprofessional Continuing Education (IPCE) credits for learning and change. In support of improving patient care, this activity has been planned and implemented by DHA, J-7, CEPO. DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the Association of Regulatory Boards of Optometry's Council on Optometric Practitioner Education (ARBO/COPE), the Association of Social Work Boards (ASWB), the American Psychological Association (APA), the American Dental Association’s Continuing Education Recognition Program (ADA CERP), and Commission on Dietetic Registration (CDR) to provide continuing education for the health care team.
Please login or register to take this course.


Access Codes: Some courses require an access code to register. Please reach out to the point of contact at the organization providing the activity for the registration code. The Continuing Education Program Office (CEPO) does not provide access codes.

Accommodations: CEPO provides captions and transcripts to hearing-impaired learners upon request. For real-time closed captioning, contact CEPO at least three (3) business days before the event. If we cannot arrange for live captioning, a video recording and audio transcript will be provided after the event, typically within ten business days. For events delivered by CEPO’s partners, please contact the course instructor to inquire about accommodations.

For more details, or to submit a request, email dha.ncr.j7.mbx.cepo-cms-support@health.mil.