Evaluation
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Strongly disagreeDisagreeSlightly disagreeNeitherSlightly agreeAgreeStrongly agree
The activity presented balanced, evidence-based content free of commercial bias.
The presenter(s) used an effective teaching strategy.
The presentation slides / digital materials / resources and handouts were high quality.
The content was relevant to / useful for my professional practice.
The activity contributed to my knowledge, skills, and capacity to enhance the delivery of patient care.
The overall quality of the educational activity was excellent.
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Describe DHA’s mission, vision and priorities
Identify DHA’s expectations of you in your clinical supervisory role
Describe DHA’s initiatives focused on stabilizing and modernizing the MHS
Recall the history and guiding principles of high reliability organizations and their applications to military healthcare
Model behaviors and apply strategies that foster a culture of respect for people and duty to speak up for staff, patients, and families
Describe the four domains of change of Ready Reliable Care within the healthcare organization
Describe your TRICARE program and its available health plans
Describe the purpose of a Position Description (PD)
Summarize when a new PD is needed and how they are classified
Summarize the functional statement of DHA Human Resources Oversight Branch
Define the 14 prohibited personnel practices
Describe supervisor’s rights, and responsibilities
Explain discipline to address employee misconduct
Describe the purpose and background of Disability Evaluation System
Identify key elements of Disability Evaluation System
Describe Defense Health Agency (DHA) network structure and roles
Summarize Medical Administrator, Group Practice Manager, and ancillary administrative roles and responsibilities to manage both clinical and administrative function
Describe health care surveys available to Department of Defense (DoD) beneficiaries, veterans and TRICARE Members
Summarize the purpose and intent of locally managed surveys
Apply the four Access to Care standards to meet “Right Provider, Right Place, Right Time” expectations
Describe the process of team building and specific recommendations for building effective teams in healthcare organizations
Discuss how to consider strengths and weaknesses when assigning roles and responsibilities of group membership
Practice active listening strategies
Discuss how to encourage a pool of shared meaning
Identify dialogue strategies to create safe spaces and effective conversations
Describe the relationship between thoughts, emotional, and physical reactions
Identify common cognitive traps and strategies to overcome them
Define the types of contractor workers in the MTFs
Explain the authority required to contract between the Government and Contractor
Describe the basics of authority over contract work
Differentiate between Personal Services (PSC) versus Non-Personal Services (NPSC)
Practice accountability and proper stewardship of government resources
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