Describe how MTF budget is developed and funded. |
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Relate the importance of patient feedback in the clinical setting. |
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Summarize MHS GENESIS roles that promote access to care. |
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Understand ways to actively manage templates. |
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Compare the six dimensions of quality healthcare. |
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Review the role of the Practice Manager/clinic leadership relationship regarding metrics and data management. |
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Utilize MHS Genesis Tips and Tricks. |
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Explain acuity-based empanelment concept. |
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Discuss how to optimize the skillsets of the rest of the MTF staff in providing care to the PCMH empaneled patient. |
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Recognize clinic process improvement tools available to aid with process improvement initiatives. |
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Integrate all prior lecture information into improving scenario clinic performance. |
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Distinguish which DHA Points of Contact (POCs) are available and how to contact them. |
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Identify a process for managing change. |
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Review how the DHA is integrated into Service-specific readiness processes. |
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Discuss mechanisms to improve communication such as Secure Messaging, TRICARE Online, MHS GENESIS Patient Portal and Nurse Advice Line. |
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Summarize which tools and resources are available for population health. |
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Discuss team-based training and sustainment of standards. |
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Describe staff orientation methodology/requirements. |
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Relate the role of the Clinic Leadership Team relationship regarding metrics and data management. |
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Differentiate between TRICARE and direct care. |
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