DHA Group Practice Manager (GPM) Course

This educational activity hosted by the Healthcare Optimization Division (HOD) will provide Practice Managers, Group Practice Managers, Clinic Administrators, Health System Administrators, or other MTF leaders with the knowledge on basic concepts, principles, and applications of practice management and business planning. This live- virtual course is intended for both military and civilian personnel across the Military Health System. This educational activity will be hosted on Microsoft Teams once a quarter and material will be posted in both MS Teams and JKO-VCLASS.

Target Audience

This activity provides continuing education for physicians, nurses, physician associates/physician assistants, and healthcare executives. A certificate of attendance is available for other attendees.

Learning Objectives

  1. Improve delivery of care for patients in their clinics.
  2. Describe workflow efficiencies that improve access and outcomes.
  3. Identify metrics and dashboards that provide data regarding patient care and performance.
  4. Discuss the integral role of quality and safety as it affects the delivery of patient care.
  5. Summarize the collaboration of business practices to clinical care.
Course summary
Available credit: 
  • 20.00 AAPA

    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 20.00 hours of AAPA Category 1 CME credits. Approval is valid until Tuesday, October 20, 2026 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.

  • 20.00 ACCME Non-Physician CME Credit

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 20.00 hours for completing this Course activity.

  • 20.00 ACHE

    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 20.00 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

  • 20.00 AMA PRA Category 1 Credit™

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. 

    DHA, J-7, CEPO designated this Course for a maximum of 20.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 20.00 ANCC

    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 20.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 20.00 Attendance
  • 20.00 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 20.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

Course opens: 
10/20/2025
Course expires: 
10/20/2026

Maj. Angelique C. Sanders, MS. Presenter has no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Maj. Jonathan M. Drew, MBA, MSC. Presenter has no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Col (Ret). Gregory B. Sweitzer, MD, MBA, CPE, FAAFP. Presenter has no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

LCDR Keith A. West, NC, MBA, AMB-BC, ACHE. Presenter has no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Karyn L. Revelle, RN, NE-BC. Presenter has no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Disclosure: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Available Credit

  • 20.00 AAPA

    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 20.00 hours of AAPA Category 1 CME credits. Approval is valid until Tuesday, October 20, 2026 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.

  • 20.00 ACCME Non-Physician CME Credit

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 20.00 hours for completing this Course activity.

  • 20.00 ACHE

    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 20.00 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

  • 20.00 AMA PRA Category 1 Credit™

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. 

    DHA, J-7, CEPO designated this Course for a maximum of 20.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 20.00 ANCC

    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 20.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 20.00 Attendance
  • 20.00 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 20.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

Please login or create an account to take this course.



Requirements: CE/CME certificates are awarded to participants who fully complete the activity, successfully submit the evaluation survey, and pass the posttest. The deadline to claim credit is Oct 20, 2026.

Access Code: Some activities require an access code to register or claim credit. Please contact the organization providing the activity for the access code. The Continuing Education Program Office (CEPO) does not provide access codes.

Accommodations: Please contact the course instructor to inquire about accommodations. For additional accommodation requests and/or technical support, email [email protected].

Required Hardware/software