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ForwardDay 1: Complex Adaptive Leadership, Clinical Quality Assessment CQA / Peer Reviews, Documenting Care with Intent
Target Audience
This activity provides continuing education for nurses, social workers, and case managers across the Military Health System (MHS). A certificate of attendance is available for other attendees.
Learning Objectives
- Diagnose a case situation before acting - matching the response to the type of problem.
- Apply targeted interventions for the post-discharge gap, the unowned team, surge/crisis, and idea sustainment.
- Sort interventions by capacity and tie each to its scholarly rationale and a DHA-AI 6025.39 measure of effectiveness.
- Scale each play from the frontline case manager to the executive leader.
- Describe how CQA improves patient care while reducing the administrative burden of peer review.
- Identify three ways that CQA promotes fair and unbiased reviews.
- Recall how CQA improves compliance with Joint commission requirements for chart review.
- Explain the importance and legal effect of good recordkeeping and documentation.
- Approach recordkeeping and documentation with greater awareness, intention, and perspective.
- Use practical tips and strategies to level up recordkeeping and documentation.
Course summary
- 3.00 ANCC
DHA J-7 CEPO is accredited by the Joint Accreditation/Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 3.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
- 3.00 ASWB
As a Jointly Accredited Organization, DHA J7 CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 3.00 continuing education credits.
- 3.00 Attendance
- 3.00 The Commission CCM
This program has been pre-approved by The Commission to provide continuing education credit to CCM® board certified case managers. The course is approved for up to 3.00 CE contact hours.
Activity Code: PENDING Approval Number: PENDING
To claim these CEs, log into your dashboard at www.yourcommission.org.
- 3.00 IPCE
In support of improving patient care, DHA J-7 CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. This activity was planned by and for the healthcare team, and learners will receive 3.00 Interprofessional Continuing Education (IPCE) credits for learning and change.
Tad Gow, DEL, RN CCM. Presenter has no relevant financial or non-financial relationship(s) relating to the course content or with ineligible companies to disclose.
Teresa Kailimai. Presenter has no relevant financial or non-financial relationship(s) relating to the course content or with ineligible companies to disclose.
Jeannine Smith, JD. Presenter has no relevant financial or non-financial relationship(s) relating to the course content or with ineligible companies to disclose.
Portions of this activity were developed with assistance from Ask Sage, GPT-4.1Gov* on 6/28/2026 for development of comprehensive resources. All AI-assisted outputs were reviewed and verified by Dr. Tad Gow for accuracy, balance, and independence prior to release. Prompts/outputs were not stored outside the organization.
Portions of this activity were developed with assistance from Gemini (genai.mil) on 7/11/2026 for development of comprehensive resources. All AI-assisted outputs were reviewed and verified by Teresa Kailimai for accuracy, balance, and independence prior to release. Prompts/outputs were not stored outside the organization.
Disclosure: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) relating to the course content or with ineligible companies to disclose. No commercial support was provided for this activity.
Available Credit
- 3.00 ANCC
DHA J-7 CEPO is accredited by the Joint Accreditation/Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 3.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
- 3.00 ASWB
As a Jointly Accredited Organization, DHA J7 CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 3.00 continuing education credits.
- 3.00 Attendance
- 3.00 The Commission CCM
This program has been pre-approved by The Commission to provide continuing education credit to CCM® board certified case managers. The course is approved for up to 3.00 CE contact hours.
Activity Code: PENDING Approval Number: PENDING
To claim these CEs, log into your dashboard at www.yourcommission.org.
- 3.00 IPCE
In support of improving patient care, DHA J-7 CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. This activity was planned by and for the healthcare team, and learners will receive 3.00 Interprofessional Continuing Education (IPCE) credits for learning and change.
Requirements: CE/CME certificates are awarded to MHS participants who fully complete the activity, successfully submit the evaluation survey, and pass the posttest with a minimum score of 80% unless noted otherwise. The deadline to claim credit is Oct 9, 2026.
Access Code/Accommodations: Some activities require an access code to register or claim CE/CME credit. For inquiries regarding the access code or accommodations, please email the org box at [email protected] or Ms. Kellena Miller, RN, CCM, at [email protected].
For technical support, email [email protected].
There is no cost to participate in this activity.
Required Hardware/software