Intermediate Executive Skills (IES) Course

February 23, 2026 to February 26, 2026

JMESI Virtual Intermediate Executive Skills Course (18.5 clock hours)

Day 1: 0800-1530
Day 2: 0730-1615
Day 3: 0730-1545 IES

Target Audience

This activity provides continuing education for: physicians, nurses, physician assistants, pharmacists, pharmacy technicians, dentists, dental hygienists, dental technicians, and healthcare executives. A certificate of attendance is available for other attendees.

Learning Objectives

  1. Describe DHA’s mission, vision and priorities.
  2. Model behaviors and apply strategies that foster a culture of respect for people and duty to speak up for staff, patients, and families.
  3. Recall Defense Medical Human Resources System-internet (DMHRSi) concepts and how it impacts the Military Treatment Facility (MTF).
  4. Examine five conflict behaviors.
  5. Recall analytics and evolution’s role in data-driven decision making.
  6. Describe legal considerations that impact the daily operations of a Network or MTF in accordance with applicable federal health laws and Department of War (DoW) policies.
  7. Describe strategic communications concepts involving media engagement.
  8. Describe where and how DHA Continuous Process Improvement (CPI) drives strategy.
  9. Describe how each of the Common Elements of change impacts the outcome of your change efforts.
  10. Identify the Mission Statement and the Responsibilities of Deputy Assistant Director – Financial Operations (DAD-FO/J8).
  11. Describe how the Military Health System’s (MHS) new electronic health record, MHS GENESIS, standardizes clinical and business processes across the services and the MHS enterprise.
  12. Identify key measures of Access to Care performance and relate the measure to MTF operations.
  13. Explore the “what” and “why” of change management using 5 tenets.
  14. Describe coaching in the workplace and its benefits.
Course summary
Available credit: 
  • 18.50 AAPA

    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 18.50 hours of AAPA Category 1 CME credits. Approval is valid until Friday, March 6, 2026 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.

  • 18.50 ACCME Non-Physician CME Credit

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 18.50 hours for completing this Course activity.

  • 18.50 ACHE

    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 18.50 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

  • 18.50 ACPE-Pharm

    UAN: JA4008136-0000-26-042-L99-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 18.50 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 18.50 ACPE-Tech

    UAN: JA4008136-0000-26-042-L99-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 18.50 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 18.50 ADA CERP

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. 

    DHA, J-7, CEPO designates this activity for 18.50 continuing education credits.

  • 18.50 AMA PRA Category 1 Credit™

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. 

    DHA, J-7, CEPO designated this Course for a maximum of 18.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 18.50 ANCC

    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 18.50 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 18.50 Attendance
  • 18.50 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 18.50 Interprofessional Continuing Education (IPCE) credits for learning and change.

Course opens: 
02/16/2026
Course expires: 
03/06/2026
Event starts: 
02/23/2026 - 8:00am EST
Event ends: 
02/26/2026 - 3:45pm EST
Add to calendar: 

Defense Health Agency Intermediate Executive Skills (IES) Senior Leadership Team. Presenter has no relevant financial or non-financial relationship(s) relating to the course content or with ineligible companies to disclose.

Disclosure: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Available Credit

  • 18.50 AAPA

    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 18.50 hours of AAPA Category 1 CME credits. Approval is valid until Friday, March 6, 2026 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.

  • 18.50 ACCME Non-Physician CME Credit

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 18.50 hours for completing this Course activity.

  • 18.50 ACHE

    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 18.50 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

  • 18.50 ACPE-Pharm

    UAN: JA4008136-0000-26-042-L99-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 18.50 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 18.50 ACPE-Tech

    UAN: JA4008136-0000-26-042-L99-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 18.50 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 18.50 ADA CERP

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. 

    DHA, J-7, CEPO designates this activity for 18.50 continuing education credits.

  • 18.50 AMA PRA Category 1 Credit™

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. 

    DHA, J-7, CEPO designated this Course for a maximum of 18.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 18.50 ANCC

    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 18.50 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 18.50 Attendance
  • 18.50 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 18.50 Interprofessional Continuing Education (IPCE) credits for learning and change.

Please login or create an account to take this course.



Requirements: CE/CME certificates are awarded to participants who fully complete the activity, successfully submit the evaluation survey, and pass the posttest. The deadline to claim credit is Mar 6, 2026.

Access Code: Some activities require an access code to register or claim credit. Please contact the organization providing the activity for the access code. The Continuing Education Program Office (CEPO) does not provide access codes.

Accommodations: Please contact the course instructor to inquire about accommodations. For additional accommodation requests and/or technical support, email [email protected].

Required Hardware/software