| January 12: Describe the importance of Patient Safety as a field of study. |
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| January 12: Summarize the content included in the Patient Safety Program Course (PSPC) training as well as resource materials available to advance skills as a Patient Safety (PS) expert, as a leader in improving performance and measuring impact and in identifying and mitigating risk. |
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| January 12: Identify characteristics of a High Reliability Organization (HRO). |
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| January 14: Describe components of a proactive Patient Safety Program and ways to implement best practices. |
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| January 14: Explain how Human Factors Engineering (HFE) can support patient safety. |
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| January 14: Apply basic principles of HFE to improve patient safety at your facility. |
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| January 15: Identify three characteristics of the engaged patient. |
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| January 15: Describe the relationship between safety culture and high reliability. |
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| January 15: Discuss recommendations to meet the challenges of building a patient safety program. |
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| January 20: Define types of patient safety (PS) events. |
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| January 20: Describe the PS Professional’s role in reporting. |
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| January 20: Identify your role in assessing standards compliance. |
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| January 21: Describe the basic principles, pitfalls, and techniques of performance improvement measurement and analysis. |
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| January 21: Interpret basic graphs and charts commonly used in improvement efforts. |
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| January 21: Design a measurement and/or analysis plan to evaluate the improvement. |
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| January 22: Describe the difference between Comprehensive Systematic Analysis (CSA) and a Proactive Risk Assessment (PRA). |
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| January 22: Discuss common PRA methods and how they fit within a patient safety program. |
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| January 22: Select priorities that are important for you to follow-up on based on what you learned during the course. |
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