Making Warm Handoffs the Norm in Primary Care Behavioral Health-HS

The DHA's Primary Care Behavioral Health (PCBH) program provides initial and ongoing CE training for psychologists and social workers who function as behavioral health consultants (BHCs) in Military Treatment Facility (MTF) primary care clinics. This training is designed to provide information and skills to BHCs in improving their delivery of team-based care through learning strategies to help their primary care team conduct efficient and effective warm handoffs of patients from their Primary Care Manager (PCM) to the BHC. This activity also aims to provide BHCs with information and skills in conducting and documenting abbreviated appointments that may occur following a same-day warm handoff. The activity is a recording of a 90-minute live webinar for BHCs with case examples and opportunities for discussion and question/answer.

Target Audience

This activity provides continuing education for social workers and psychologists. A certificate of attendance is available for other attendees.

Learning Objectives

  1. Discuss the benefits of warm handoffs (WHOs).
  2. Outline efficient in-person and virtual WHO workflows.
  3. Differentiate between three outcomes of a WHO.
  4. Implement abbreviated visits.
  5. List required documentation elements for abbreviated visits.

Additional Information

AttachmentSize
PDF icon Instructions on how to access Warm Handoff Training recording.pdf92.98 KB
Course summary
Available credit: 
  • 1.50 APA

    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. Participants may earn 1.50 CE credits for completing this activity.

  • 1.50 ASWB

    As a Jointly Accredited Organization, DHA, J7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.50 General continuing education credits.

  • 1.50 Attendance
  • 1.50 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 1.50 Interprofessional Continuing Education (IPCE) credits for learning and change.

Course opens: 
08/22/2025
Course expires: 
02/22/2026

CDR Sara Elizabeth Pulliam, PsyD, ABPP. Presenter has no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

CAPT Aditya Avinash Bhagwat, Ph.D., ABPP-CN. Presenter has no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Disclosure: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Available Credit

  • 1.50 APA

    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. Participants may earn 1.50 CE credits for completing this activity.

  • 1.50 ASWB

    As a Jointly Accredited Organization, DHA, J7, CEPO is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.50 General continuing education credits.

  • 1.50 Attendance
  • 1.50 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 1.50 Interprofessional Continuing Education (IPCE) credits for learning and change.

Please login or create an account to take this course.



Requirements: CE/CME certificates are awarded to participants who fully complete the activity, successfully submit the evaluation survey, and pass the posttest. The deadline to claim credit is Feb 22, 2026.

Access Code: Some activities require an access code to register or claim credit. Please contact the organization providing the activity for the access code. The Continuing Education Program Office (CEPO) does not provide access codes.

Accommodations: Please contact the course instructor to inquire about accommodations. For additional technical support, email [email protected].

Required Hardware/software