Evaluation
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The activity presented balanced, evidence-based content free of commercial bias.
The presenter(s) used an effective teaching strategy.
The presentation slides / digital materials / resources and handouts were high quality.
The content was relevant to / useful for my professional practice.
The activity contributed to my knowledge, skills, and capacity to enhance the delivery of patient care.
The overall quality of the educational activity was excellent.
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Strongly disagreeDisagreeSlightly disagreeNeitherSlightly agreeAgreeStrongly agree
Identify factors that can cause conflict including human factors.
Recognize common healthcare conflicts and how to address them before they cause a patient/staff safety event.
Discuss personal conflict management styles, triggers, reactions and coping strategies.
Apply tools and resources for managing conflict.
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