Foundational Concepts for Entry-level Clinical Quality Management Professionals Course MAR 2025

March 4, 2025 to March 6, 2025

Program Description: 

Clinical Quality Management (CQM) Professionals are those staff members whose role focus on patient safety, healthcare risk management, accreditation and compliance, credentialing and privileging, clinical quality improvement, and clinical measurement. DHA designed this curriculum for new entry-level CQM professionals. Learners will discover how their CQM roles support both the MHS Quadruple Aim and the goal of preventing patient harm.

Target Audience

This activity provides continuing education for physicians, nurses, pharmacists, pharmacy technicians, dentists, dental hygienists, and dental technicians. A certificate of attendance is available for other attendees.

Learning Objectives

  1. Describe how the Defense Health Agency’s mission aligns with Ready Reliable Care and strategic goals.
  2. Explain the risks and benefits of Health Information Technology.
  3. Summarize the role of patient engagement and safety for Clinical Quality Management (CQM) professionals.
  4. Discuss the importance of Credentialing and Privileging and clinical competency.
  5. Describe the Healthcare Risk Management frameworks and how they integrate with other CQM programs.
  6. Explain key policies and guidelines for Accreditation and Compliance.
  7. Describe principles and techniques of Clinical Measurement.
  8. Discuss methods of Clinical Quality Improvement within the CQM framework.
  9. Explain change management and describe strategies for managing change.
  10. Identify resources for professional development and continuous learning.
Course summary
Available credit: 
  • 14.00 ACCME Non-Physician CME Credit
    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 14.00 hours for completing this Course activity.
  • 14.00 Pharmacists (ACPE)
    UAN: JA4008136-0000-25-016-L99-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 14.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 14.00 Pharmacy Technicians (ACPE)
    UAN: JA4008136-0000-25-016-L99-T
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 14.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 14.00 Dentists and Allied Dental Staff (ADA CERP)

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

    DHA, J-7, CEPO designates this activity for 14.00 continuing education credits

  • 14.00 Physicians (ACCME)

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    DHA, J-7, CEPO designated this Course for a maximum of 14.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 14.00 Nurses (ANCC)
    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 14.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 14.00 Certificate of Attendance
  • 14.00 Interprofessional Continuing Education (IPCE)

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 14.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

Course opens: 
02/25/2025
Course expires: 
03/20/2025
Event starts: 
03/04/2025 - 10:00am EST
Event ends: 
03/06/2025 - 3:30pm EST
Add to calendar: 

Defense Health Agency Clinical Quality Management Education and Training Team. Presenter has no financial or non-financial relationships to disclose.

Disclosure: DHA J-7 staff, Planning Committee Members and reviewers have no financial or non-financial interest to disclose. All faculty members have no financial or non-financial interest to disclose.

Available Credit

  • 14.00 ACCME Non-Physician CME Credit
    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 14.00 hours for completing this Course activity.
  • 14.00 Pharmacists (ACPE)
    UAN: JA4008136-0000-25-016-L99-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 14.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 14.00 Pharmacy Technicians (ACPE)
    UAN: JA4008136-0000-25-016-L99-T
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 14.00 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.
  • 14.00 Dentists and Allied Dental Staff (ADA CERP)

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

    DHA, J-7, CEPO designates this activity for 14.00 continuing education credits

  • 14.00 Physicians (ACCME)

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    DHA, J-7, CEPO designated this Course for a maximum of 14.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 14.00 Nurses (ANCC)
    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 14.00 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.
  • 14.00 Certificate of Attendance
  • 14.00 Interprofessional Continuing Education (IPCE)

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 14.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

Please login or create an account to take this course.


Access Codes: Some courses require an access code to register. Please reach out to the point of contact at the organization providing the activity for the registration code. The Continuing Education Program Office (CEPO) does not provide access codes.

Accommodations: CEPO provides captions and transcripts to hearing-impaired learners upon request. For real-time closed captioning, contact CEPO at least three (3) business days before the event. If we cannot arrange for live captioning, a video recording and audio transcript will be provided after the event, typically within ten business days. For events delivered by CEPO’s partners, please contact the course instructor to inquire about accommodations.

For more details, or to submit a request, email [email protected].