TeamSTEPPS® Train-the-Trainer Course 2025-2026

TeamSTEPPS® is foundational to driving high reliability into procedures and processes to establish, maintain, and improve a culture of safety across an organization and throughout the DHA. This virtual and in-person course will address the identification and implementation of TeamSTEPPS® tools and strategies to minimize and eliminate communication barriers and improve team performance and patient safety. This activity produces Instructor Trainers qualified to facilitate both Train the Trainer and Train the Staff classes, provides resources for training other TeamSTEPPS® courses, and ensures that participants gain the knowledge and training required to implement and coach the behaviors that achieve positive results.

Target Audience

This activity provides continuing education for physicians, nurses, physician associates/physician assistants, pharmacists, pharmacy technicians, dentists, dental hygienists, dental technicians, and healthcare executives. A certificate of attendance is available for other attendees.

Learning Objectives

Day 1

  1. Describe the TeamSTEPPS® (Team Strategies and Tools to Enhance Performance and Patient Safety) training course.
  2. Identify the roles of patients and family caregivers within the care team.
  3. Outline TeamSTEPPS® tools and strategies that can improve a team’s communication.
  4. Apply the tools for leading teams to specific clinical scenarios.
  5. Explain situation awareness and identify approaches to maximize it.
  6. Outline conflict resolution strategies.
  7. Demonstrate how to appropriately apply the tools and strategies in clinical scenarios.

Day 2

  1. Explain measurement’s role in successful implementation.
  2. Identify why many TeamSTEPPS® implementations fail.
  3. Discuss the four different levels of measurement to determine the effectiveness of any training intervention.
  4. Develop a TeamSTEPPS® Implementation Plan.
  5. Outline how to implement coaching in TeamSTEPPS®.
  6. Identify errors common to organizational change.
  7. Elicit and provide feedback on knowledge of tools and strategies and teaching style.
Course summary
Available credit: 
  • 12.75 AAPA

    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 12.75 hours of AAPA Category 1 CME credits. Approval is valid until Monday, November 30, 2026 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.

  • 12.75 ACCME Non-Physician CME Credit

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 12.75 hours for completing this Course activity.

  • 12.75 ACHE

    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 12.75 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

  • 12.75 ACPE-Pharm

    UAN: JA4008136-0000-25-103-H05-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 12.75 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 12.75 ACPE-Tech

    UAN: JA4008136-0000-25-103-H05-T
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 12.75 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 12.75 ADA CERP

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. 

    DHA, J-7, CEPO designates this activity for 12.75 continuing education credits.

  • 12.75 AMA PRA Category 1 Credit™

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. 

    DHA, J-7, CEPO designated this Course for a maximum of 12.75 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 12.75 ANCC

    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 12.75 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 12.75 Attendance
  • 12.75 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 12.75 Interprofessional Continuing Education (IPCE) credits for learning and change.

Course opens: 
12/01/2025
Course expires: 
11/30/2026

Defense Health Agency TeamSTEPPS Patient Safety Planning Team. Presenter has no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Disclosure: DHA J-7 staff, planners, authors, faculty, and content reviewers for this educational activity have no relevant financial or non-financial relationship(s) with ineligible companies to disclose.

Available Credit

  • 12.75 AAPA

    DHA J-7 CEPO has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 12.75 hours of AAPA Category 1 CME credits. Approval is valid until Monday, November 30, 2026 - 11:59pm ET. PAs should only claim credit commensurate with the extent of their participation.

  • 12.75 ACCME Non-Physician CME Credit

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education. ACCME Non-Physician CME Credit providers will be provided a certificate of participation for educational activities certified for AMA PRA Category 1 Credit™. ACCME Non-Physician CME Credit providers may receive a maximum of 12.75 hours for completing this Course activity.

  • 12.75 ACHE

    By attending this program offered by DHA, J-7, CEPO, participants may earn up to 12.75 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

  • 12.75 ACPE-Pharm

    UAN: JA4008136-0000-25-103-H05-P
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacists. This knowledge based activity will provide a maximum of 12.75 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 12.75 ACPE-Tech

    UAN: JA4008136-0000-25-103-H05-T
    No valid paper/electronic statement of credit will be offered. DHA, J-7, CEPO is accredited by the American Council for Pharmacy Education (ACPE) to provide continuing education for Pharmacy Technicians. This knowledge based activity will provide a maximum of 12.75 contact hours of pharmacy continuing education credit. Participant CE records will be electronically communicated to CPE Monitor. There is no cost to participate in this activity.

  • 12.75 ADA CERP

    DHA, J-7, CEPO is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education (CDE). ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP. 

    DHA, J-7, CEPO designates this activity for 12.75 continuing education credits.

  • 12.75 AMA PRA Category 1 Credit™

    DHA, J-7, CEPO is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. 

    DHA, J-7, CEPO designated this Course for a maximum of 12.75 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 12.75 ANCC

    DHA, J-7, CEPO is accredited by the Joint Accreditation/ Interprofessional Continuing Education (IPCE) to provide this Continuing Nursing Education Course for a maximum of 12.75 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

  • 12.75 Attendance
  • 12.75 IPCE

    In support of improving patient care, DHA, J-7, CEPO is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team. This activity was planned by and for the healthcare team, and learners will receive 12.75 Interprofessional Continuing Education (IPCE) credits for learning and change.

Please login or create an account to take this course.



Requirements: CE/CME certificates are awarded to participants who fully complete the activity, successfully submit the evaluation survey, and pass the posttest. The deadline to claim credit is Nov 30, 2026.

Access Code: Some activities require an access code to register or claim credit. Please contact the organization providing the activity for the access code. The Continuing Education Program Office (CEPO) does not provide access codes.

Accommodations: Please contact the course instructor to inquire about accommodations. For additional accommodation requests and/or technical support, email [email protected].

Required Hardware/software