Evaluation
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The activity presented balanced, evidence-based content free of commercial bias.
The presenter(s) used an effective teaching strategy.
The presentation slides / digital materials / resources and handouts were high quality.
The content was relevant to / useful for my professional practice.
The activity contributed to my knowledge, skills, and capacity to enhance the delivery of patient care.
The overall quality of the educational activity was excellent.
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1. Apply human resources and labor-management principles to supervise and support pharmacy staff in alignment with DoW Performance Management and Appraisal Program (DPMAP) and Defense Health Agency (DHA) policy.
2. Navigate DHA structures (Pharmacy Operations Division (POD), DoW Pharmacy Advisory Board (DPAB), Memorandums of Understanding (MOUs)) to ensure policy compliance and operational alignment.
3. Utilize manpower tools (Defense Medical Human Resources System-internet (DMHRSi), Civilian Personnel Operations Center (CPOC)) to assess staffing needs and optimize personnel readiness.
4. Manage acquisitions and formulary decisions using DHA protocols, budget tools (Financial Management Information System (FMIS)/Integrated Resourcing Incentive System (IRIS)), and formulary processes.
5. Interpret budget and performance data to inform pharmacy operations and justify resource needs.
6. Demonstrate leadership strategies that promote team development, accreditation readiness (The Joint Commission), and professional growth.
7. Outline the distinctions between Merit System Principles and Prohibited Personnel Practices to reinforce compliance and prevent prohibited actions.
8. Analyze frequently used opening and closing statements tied to performance recommendations, by paygrade.
9. Discuss the utilization management tools used to manage the TRICARE pharmacy benefit.
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