Evaluation
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Strongly disagreeDisagreeSlightly disagreeNeitherSlightly agreeAgreeStrongly agree
The activity presented balanced, evidence-based content free of commercial bias.
The presenter(s) used an effective teaching strategy.
The presentation slides / digital materials / resources and handouts were high quality.
The content was relevant to / useful for my professional practice.
The activity contributed to my knowledge, skills, and capacity to enhance the delivery of patient care.
The overall quality of the educational activity was excellent.
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Strongly disagreeDisagreeSlightly disagreeNeitherSlightly agreeAgreeStrongly agree
1. Recall the history and guiding principles of high reliability organizations and their applications to military healthcare.
2. Model behaviors and apply strategies that foster a culture of respect for people and duty to speak up for staff, patients, and families.
3. Describe the four domains of change of Ready Reliable Care within the healthcare organization
4. Describe your TRICARE program and its available health plans.
5. Describe the purpose of a Position Description (PD).
6. Summarize when a new PD is needed and how they are classified.
7. Summarize the functional statement of DHA Human Resources Oversight Branch.
8. Define the 14 prohibited personnel practices.
9. Describe supervisor rights, and responsibilities.
10. Explain discipline to address employee misconduct.
11. Describe the purpose and background of Disability Evaluation System.
12. Identify key elements of Disability Evaluation System.
13. Describe Defense Health Agency (DHA) network structure and roles.
14. Summarize Medical Administrator, Group Practice Manager, and ancillary administrative roles and responsibilities to manage both clinical and administrative function
15. Describe health care surveys available to Department of Defense (DoD) beneficiaries, veterans and TRICARE Members.
16. Summarize the purpose and intent of locally managed surveys.
17. Apply the four Access to Care standards to meet “Right Provider, Right Place, Right Time” expectations.
18. Describe the process of team building and specific recommendations for building effective teams in healthcare organizations
19. Discuss how to consider strengths and weaknesses when assigning roles and responsibilities of group membership
20. Practice active listening strategies
21. Identify dialogue strategies to create safe spaces and effective conversations
22. Describe the relationship between thoughts, emotional, and physical reactions
23. Identify common cognitive traps and strategies to overcome them
24. Define the types of contractor workers in the MTFs
25. Explain the authority required to contract between the Government and Contractor
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