2024 SEP Network/MTF Directors Symposium: Pre-Assessment Survey

Rank or Title *

First Name *

Last Name *

Role *

MTF Director

MTF Deputy Director

MTF SEL

What are your top three priorities as an MTF Director/Deputy Director/SEL (50 words or fewer)? *

How do the DHA priorities impact the business decisions you make? *

	This DHA priority guides how I deliver and make decisions on a day-to-day basis.	I am familiar with this DHA priority and sometimes consider it in my decision making.	I am aware of this DHA priority, but it does not factor into my daily decision making.	I have never seen this DHA priority before.
Enabling Combat Support to the Joint Force in Competition, Crisis, or Conflict	Enabling Combat Support to the Joint Force in Competition, Crisis, or Conflict - This DHA priority guides how I deliver and make decisions on a day-to-day basis.	Enabling Combat Support to the Joint Force in Competition, Crisis, or Conflict - I am familiar with this DHA priority and sometimes consider it in my decision making.	Enabling Combat Support to the Joint Force in Competition, Crisis, or Conflict - I am aware of this DHA priority, but it does not factor into my daily decision making.	Enabling Combat Support to the Joint Force in Competition, Crisis, or Conflict - I have never seen this DHA priority before.
Building a Modernized, Integrated, and Resilient Healthcare Delivery System	Building a Modernized, Integrated, and Resilient Healthcare Delivery System - This DHA priority guides how I deliver and make decisions on a day-to-day basis.	Building a Modernized, Integrated, and Resilient Healthcare Delivery System - I am familiar with this DHA priority and sometimes consider it in my decision making.	Building a Modernized, Integrated, and Resilient Healthcare Delivery System - I am aware of this DHA priority, but it does not factor into my daily decision making.	Building a Modernized, Integrated, and Resilient Healthcare Delivery System - I have never seen this DHA priority before.
Dedicated and Inspired Teams of Professionals Driving Military Health’s Next Evolution.	Dedicated and Inspired Teams of Professionals Driving Military Health’s Next Evolution. - This DHA priority guides how I deliver and make decisions on a day-to-day basis.	Dedicated and Inspired Teams of Professionals Driving Military Health’s Next Evolution. - I am familiar with this DHA priority and sometimes consider it in my decision making.	Dedicated and Inspired Teams of Professionals Driving Military Health’s Next Evolution. - I am aware of this DHA priority, but it does not factor into my daily decision making.	Dedicated and Inspired Teams of Professionals Driving Military Health’s Next Evolution. - I have never seen this DHA priority before.

Are the DHA values of Dependability, Humility, and Agility generally reflected in your daily operations and decision making? *

The DHA values of Dependability, Humility, and Agility are reflected in my daily operations and decision making.

The DHA values of Dependability, Humility, and Agility are sometimes reflected in my daily operations and decision making.

Only one to two of the DHA values (Dependability, Humility, and Agility) are sometimes reflected in my daily operations and decision making.

The DHA values of Dependability, Humility, and Agility are not reflected in my daily operations and decision making.

NOTE: Below are the definitions for the terms used in the next question:

Very confident	I have extensive experience performing the task and know where to find the necessary resources.
Confident	I have some experience and knowledge performing the task and know where to find the necessary resources.
Neutral	I have no prior experience doing the task but have the knowledge to complete the task and know where to find the necessary resources.
Somewhat not confident	I have no prior experience and I’m either unsure about how to complete the task or where to find the resources.
Not confident	I have no prior experience and I’m unsure about how to complete the task and where to find the resources.

Please rate your level of confidence in each of the following areas: *

	Very confident	Confident	Neutral	Somewhat not confident	Not confident
Assessing and taking risks that impact MTF operations and drive how your budget is spent.	Assessing and taking risks that impact MTF operations and drive how your budget is spent. - Very confident	Assessing and taking risks that impact MTF operations and drive how your budget is spent. - Confident	Assessing and taking risks that impact MTF operations and drive how your budget is spent. - Neutral	Assessing and taking risks that impact MTF operations and drive how your budget is spent. - Somewhat not confident	Assessing and taking risks that impact MTF operations and drive how your budget is spent. - Not confident
Identifying where exactly you can take risks when making decisions that impact MTF operations.	Identifying where exactly you can take risks when making decisions that impact MTF operations. - Very confident	Identifying where exactly you can take risks when making decisions that impact MTF operations. - Confident	Identifying where exactly you can take risks when making decisions that impact MTF operations. - Neutral	Identifying where exactly you can take risks when making decisions that impact MTF operations. - Somewhat not confident	Identifying where exactly you can take risks when making decisions that impact MTF operations. - Not confident
Accessing and using available data to prioritize and make decisions.	Accessing and using available data to prioritize and make decisions. - Very confident	Accessing and using available data to prioritize and make decisions. - Confident	Accessing and using available data to prioritize and make decisions. - Neutral	Accessing and using available data to prioritize and make decisions. - Somewhat not confident	Accessing and using available data to prioritize and make decisions. - Not confident
Understanding the purpose and management of each bag of money in your budget.	Understanding the purpose and management of each bag of money in your budget. - Very confident	Understanding the purpose and management of each bag of money in your budget. - Confident	Understanding the purpose and management of each bag of money in your budget. - Neutral	Understanding the purpose and management of each bag of money in your budget. - Somewhat not confident	Understanding the purpose and management of each bag of money in your budget. - Not confident
Understanding your MTF’s contracts and how to manage and prioritize them.	Understanding your MTF’s contracts and how to manage and prioritize them. - Very confident	Understanding your MTF’s contracts and how to manage and prioritize them. - Confident	Understanding your MTF’s contracts and how to manage and prioritize them. - Neutral	Understanding your MTF’s contracts and how to manage and prioritize them. - Somewhat not confident	Understanding your MTF’s contracts and how to manage and prioritize them. - Not confident
Maintain solvency within your operations and stay within budget for the upcoming fiscal year.	Maintain solvency within your operations and stay within budget for the upcoming fiscal year. - Very confident	Maintain solvency within your operations and stay within budget for the upcoming fiscal year. - Confident	Maintain solvency within your operations and stay within budget for the upcoming fiscal year. - Neutral	Maintain solvency within your operations and stay within budget for the upcoming fiscal year. - Somewhat not confident	Maintain solvency within your operations and stay within budget for the upcoming fiscal year. - Not confident

What is your perception of how much control you have to do the following? *

	Complete control	Some control	Limited control	Very little control	No control whatsoever
Manage your budget.	Manage your budget. - Complete control	Manage your budget. - Some control	Manage your budget. - Limited control	Manage your budget. - Very little control	Manage your budget. - No control whatsoever
Make decisions in operating your MTF.	Make decisions in operating your MTF. - Complete control	Make decisions in operating your MTF. - Some control	Make decisions in operating your MTF. - Limited control	Make decisions in operating your MTF. - Very little control	Make decisions in operating your MTF. - No control whatsoever

Please identify business expertise areas in which you would like additional information or professional development to successfully make decisions and execute your MTF’s Business Plan. *

Please rate your level of involvement in enhancing patient experience at your MTF. *

Actively involved in all aspects of patient experience.

Monitor patient experience through my team’s activities.

Peripherally aware and get involved only when asked by a staff member or beneficiary.

Inactive, defer to my staff.

How confident are you in your ability to lead change to enhance patient experience? *

I have successfully led change to enhance patient experience.

I have led change to enhance patient experience, but feel I need additional support to do so again in the future.

I have never led change to enhance patient experience but have both the knowledge of the framework and resources necessary to lead change.

I have never led change to enhance patient experience and have little or no knowledge of the framework or resources necessary to lead change.

Do you feel you have the knowledge and tools necessary to resolve issues and improve patient experiences at your facility? *

I feel that I have all the knowledge and tools necessary to resolve issues and improve patient experiences at my facility.

I have some of the knowledge and tools necessary to resolve issues and improve patient experiences at my facility.

I do not feel that I have the knowledge or tools necessary to resolve issues and improve patient experiences at my facility.

Please identify business expertise areas in which you would like additional information or professional development to improve patient experience at your MTF. *

During the symposium you will hear from experts on their experience in enhancing the patient experience and transforming an established healthcare organization. Which challenges would you expect to be most significant? *

Resistance to change.

Staff buy-in.

Financial constraints.

Legacy systems and processes.

Patient expectations and demands.

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NOTE: Below are the definitions for the terms used in the next question: